This was posted 11 months 18 days ago, and might be an out-dated deal.

  • expired

Frank and Beans Underwear 61% off 30 Minutes Only Starts 9pm

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61% off all Mens and Womens Underwear for 30 minutes only

Free Delivery over $50

Free 30 Day Exchange or Return

Some available deals -

Boxer Shorts from $4.95
https://www.frankandbeans.com.au/xy-edition-underwear/men/xy...

Boxer Briefs 6 Mix Pack $29.25
https://www.frankandbeans.com.au/men/boxer-briefs/boxer-brie...

Bikini Brief 5 Pack $21.45
https://www.frankandbeans.com.au/women/bikini-brief/bikini-b...

Full Briefs 10 Mix Pack $31.20
https://www.frankandbeans.com.au/women/full-brief/full-brief...

Plus many many more deals active now

Related Stores

Frank and Beans
Frank and Beans

closed Comments

  • +11 votes
    Please read all comments before buying

    https://www.ozbargain.com.au/node/417785

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      Thanks. Will avoid…

    •  

      Read the above link before buying

      •  

        Hello,

        Not all our Underwear fits every body shape. We have different styles for different body shapes. We accept refunds for any unworn, used or washed Underwear within 30 days. This is fair, we don't want to send customers used Underwear hence this return policy rule.

        If you have issues with past orders, you send a email to hello@frankandbeans.com.au with your order number, i will personally chase up and see what happened with you order and fix it up for you.

        Thank you kindly

        • +2 votes

          We accept refunds for any unworn, used or washed Underwear within 30 days

          Might want to re-read that.

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            @rompastompa: What's your response rep?

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              @DisabledUser18175: It should read " We accept returns / exchanges for any unworn, used or washed Underwear within 30 days "

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                @firefly55:

                We accept refunds for any unworn, used or washed Underwear within 30 days. This is fair, we don't want to send customers used Underwear hence this return policy rule.

                What do you do with your used returns? Do you throw them out, deny refunds, still send it to customers but don't really want to?

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                  @rompastompa:

                  We accept refunds for any unworn, used or washed Underwear within 30 days.

                  next time around I won't wash them before returning :)
                  save on detergent, bargain

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                  @rompastompa: lies, i'm asking for a refund and i keep hearing stories, purchased this deal so within 30 days, and unworn

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                    @DisabledUser18175: What's your order number so i can check the response you were given?

                    I will post the response here also for your reference once i hear back from you

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                      @firefly55: I don't know my order number been dealing with mechelle, Ive raised a dispute in paypal I'll let them settle it

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                        @DisabledUser18175: @bti_jet - found it!

                        I can see you emailed asking if you could return 2 Briefs as they were damaged - We emailed you a return request form, asking you two return the 2 Briefs. The first return request form sent only only had one Brief, we then corrected it to show 2 Briefs.

                        I can see i replied to you above 6/3/19 " We accept returns / exchanges for any unworn, used or washed Underwear within 30 days "
                        We have agreed to accept your return back, you will need to return it. As you mentioned it was damaged we will need to access it, once its accessed we will refund you.

                        If there is something you aren't sure of, please let me know so i can assist further.

                        •  

                          @firefly55: I said I want to return the whole order as I have no faith in the quality of garments. The first 2 packs I opened were damaged briefs, mechelle said she will send a return form for 1 brief, I sent her 2 photos of garments which were damaged in different places. I then checked other packs and found more damaged garments. I have now put my case with PayPal, as I am sick and tired of back and forth messages.

                          If you accept the return, why is it i haven't received the return forms. Everytime Ive bought something online the return forms are inside with the package, not so in this case.

                          I can see this business going down very quick.

                          •  

                            @DisabledUser18175: Its no problem to return the entire order. I will get support to update your return request form and have it sent to your inbox very soon. Please let me know here if you haven't received the return request form.

  •  

    Website isn’t working

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    Website down after I've added in goods

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      Im sorry, website is having extremely high volume now. Try refreshing and it should move forward.

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      your lucky, trust me dont buy anything from here, there return policy is BS

  •  

    Can get through to checkout

    Epic low energy fail! Sad!

  • +2 votes

    Hopefully the undies OP is spruiking are tougher than his website

  •  

    The website is being hammered!

  • +1 vote

    Don’t buy from this company!!!

    Sent me the wrong colour and empty promises of providing me a coupon code to receive the 2 items which was the incorrect colour and agreed to send the items if I put an order thru then after I did they didn’t deliver on their promise and charged me another 2.

    I asked to cancelled the order but while communicating they still processed it.

    Item was sent but delivered to wrong address as no one was home to sign for it but it said delivered.

    They didn’t care and ignored all future emails.

    Their support sucks and slow reply’s and no phone calls at all.

    Again do not buy from this crap company!!!

    •  

      Hello,

      Can you send a email to hello@frankandbeans.com.au with your order number, i will personally chase up and see what happened with you order and fix it up for you.

      Please note once a order is placed, it cannot be cancelled unless the courier hasn't picked up your parcel.

      Thank you kindly.

      • +1 vote

        I was communicating with Mechelle who told me to place the order and let her know.

        I’ve talked to other people right after I ordered and before the courier picked up the item which was another issue with the lies saying it was picked up n shipped on a Thursday when in fact it was picked up on the Monday after!!!

        So disappointing in F&B

        •  

          Yep I dealt with same clown, mechelle has a real attitude problem. Probably hasn't been feed for a few years

  • +1 vote

    I bought a pair from these guys about 7 years ago, I still remember that they sent me a wrong product, sent me another pair to keep both but the quality was terrible and looks cheap.

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    Can't pay anyway. The page keeps circling. Have to pass.

  • +1 vote

    We accept refunds for any unworn, used or washed Underwear within 30 days

    So unless I've misunderstood you OP, you will refund any purchase of undies regardless of it being unworn, used or washed, as long as it is within 30 days of purchase?

  • -1 vote

    Upvoters care to explain your experience? I'm guessing voting being performed by bots or blind peeps

    • -1 vote

      There is 12,000+ positive reviews on ebay au, as mentioned above not all Underwear will fit every body shape. Hence our simple return policy:
      We accept returns / exchanges for any unworn, used or washed Underwear within 30 days.

      •  

        Ive always wanted to give it a shot but never heard anything about the brand. I'll pull the trigger and hope all goes well

  • +1 vote

    Not all underwear fits all body types

    But let me say that almost all men's briefs and boxers fit me way better than these have.

    I wouldn't take them if they were free

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    Don’t do it.

  •  

    From your FAQs

    . What does Frank and Beans mean, how did you all come up with the name?

    Its a long story

    We have time OP and would love to know

    Was there a Mr Francis and a Mr Beans

    Or is it one Frank and two beans?

  •  

    I bought some a couple of years ago and they're still going strong. Hopefully the quality hasn't gone south

  • +3 votes

    That 30 minutes just keeps on giving.

    But it's not a joke really.
    There are laws against the misleading and deceptive conduct these guys are engaging in.
    I'm not buying the 'extension' BS.

    I'm going to neg this one as a warning to members - if they're going to seek to manipulate you into making a rapid and possibly rash decision, you can't expect to rely on them in any other dimension.

    TheGhostWhoWalks
    First Post Wonder

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    2am and the deal is still active, lol

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    hmmm not happy with purchase, ill post updates on the return. having some headaches atm with it

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      What's your order number so i can check the response you were given? I will post the response here also for your reference once i hear back from you

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