Exceptional Customer Service
I know we have all been victims of some pretty crappy service, however, we have just become the beneficiaries of some great customer service. We bought a blue tooth adapter for some wired headphones. It was $16 and, because we have Amazon prime, we didn’t have to pay for postage. It worked well, good purchase. Fast forward a couple of weeks and the adapter is lost somewhere in our travels. My man puts review up saying he liked the adapter and it was a shame he lost it. Supplier reads review and offers him a 99% discount on a replacement. So, we are getting a new adapter for 16c and, because we have prime, no postage charges either. Great customer service.
I would be interested if people have their own tales.