What would you do,
Keeping it TLDR
-Submitted claim, asked for about 10 docs, provided
-8 weeks later, still in progress, after numerous calls, go into centre, get told claim, hasnt been looked at, but you need to provide another 5 different documents, and to bring it in (im annoyed because I submitted everything asked)
-a couple of days later take these 5 docs in, guy processes it, next reporting date set, everything seems fine, first payment came through
-a few days later, get a sms and inbox saying claim rejected, however on the system, reporting dates etc are still there
call up, oh you still need to submit those 5 docs, only one of the 5 have been uploaded, my reply: I already did, im not doing it again Reply: you can do whatever you want but if you dont submit them, your payments will stop
- next day, sms, we require a payslip from 20th march 2019 to 20th march 2019, even though Ive told them on file that havent worked before that
- next day go into the centre with these docs, get told its a system error, and youve got nothing to worry about, and they dont need the docs that I brought in
- today get a message saying they need rental agreements and bank bal on another random date or suspended in a weeks time
absolutely getting sick of this
prolly easier to just get a job…..