28 Degrees Price Protection - When Do You Claim?

I recently added insurance to my 28 Degrees card and have been made quite a few purchases with it - mostly on Amazon. In regards to price protection, just curious if people bother to claim for small price drops? Do you have a minimum amount the price must drop before you bother?

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28 Degrees Card
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  • Irc you can claim multiple drops for the same item, make a spreadsheet of whatever you paid for a specific item and keep an eye out for specials. Always go for the $50+ items and if you bored one day go for the $5-$10 items.

  • $5

    • Isnt the minimum drop $10 to claim PP?

      • Sorry, to clarify I've only claimed on the Coles credit card, there's no minimum. I assumed 28 Degrees would be similar, but check the PDS perhaps?

        Edit: No minimum mentioned here? https://pds.28degreescard.com.au/shoppers-benefits/price-pro…

        • +1

          Oh! It used to be there, I think they must have removed it when they remade the PDS at the start of last year. I normally wait for a significant price drop anyway, but might look into the small ones when its nearing the 'expiry' period :)

      • +1

        $10 minimum is for Merchandise protection, not PP.

  • Anyone had experience of using 28 to pay for the outright potion of a JB phone contract? now it's priced drop will i be able to claim?

  • Can anyone verify that multiple claims per item are permitted on 28 Degrees?

  • Thanks for the replies. Had quite a few drop by small amounts (under $10). Just had an item drop by $10 so put in my first claim.

  • Phone, laptop, clothes, tools, electronics, tv, monitor, ps4, Dyson…. List goes on

  • It’s a maximum of 3 claims per item per year so be careful not to use them all up in the first few months!

    • Source?

      • -1

        It’s says it on the PDD

        • Where? I looked, can't find it.

          All I see is "We’ll pay up to $1,000 per item up to a maximum of $5,000 for all items in any 12 month period."

  • I bought some headphones for just over $40 from Amazon, flash sale a week later, $7 less so thought might as well try a claim (my first and so far only).
    On sale again but only $3.25 less than the last sale price.. seems too little to put in a claim for (but the OzBargainer in me is begging for it though, haha)

  • Looks like I need to get rid of my AmEx and get a 28.

    • Amex is still good to have for the cashback offers.
      28D is fee free so get it along side the Amex if credit score allows..

  • From PDS: The maximum policy benefit we’ll pay is $20,000. That means you can make multiple claims during the period you are insured, but the maximum total we will pay across all of those claims is $20,000.

    • Would you interpret that to mean the life of your account with 28D?

      • +1

        No - only within 12 months of purchase. As per PDA: If you buy an item in Australia with your Latitude 28° Global Platinum Mastercard and within 12 months the item is available at a lower price in the same retailer or any other Australian retailer, we’ll pay the difference between the purchase price and the lower price to your account.

        • Ahh, ok, thanks for clarifying. I thought I'd missed a "lifetime cover limit", of sorts.

        • It actually means the most you can claim back from Latitude Finance for the lifetime of the card is $20,000. Once you hit $20,000 claimed back, you won't be able to claim any further price drops on any item, ever again.

      • I read it as a lifetime cover amount. Anyone know for certain? The maximum in 12 months in 5k (as above).

        • Yeah, I'm reading it as the same.

          $1000 per item, $5000 for all claims within 12 month period, $20000 maximum for all claims.
          I wonder though, if you cancel the insurance and sign up again is that a new policy, therefore another $20000?

      • I think the life of your policy. In the latest PDS after the rebrand (August 2019) it has now been clarified:

        Shopper’s benefits are all subject to the maximum policy benefit of $20,000, which is the maximum we will pay across all claims under any cover
        that you make under this policy.

        Source: https://pds.28degreescard.com.au/resources/media/M_Rev_08-19…

        This limit is across the price protection, merchandise protection and stolen card benefits.

  • Just saw this under "Shopper's Protection for existing Policy holders" - "Existing policy holders can find product information below. Note, we are not currently issuing new policies."

    I was planning to sign up for a 28 degrees card for the shoppers protection but it seems it's not being offered anymore?

  • Anyone get put into an loop after ticking the declaration and pressing submit when claiming price protection? I've tried different browsers, devices and networks and still can't submit any claims. Very frustrating.

    • +1

      It’s does tend to happen the odd time. Try again tomorrow it will probably work.

    • +1

      I've had this happen when I had multiple tabs open submitting claims. Stick with 1 tab

  • I've maxed out the 5k

  • Shopper price protection has now ended. Grrrrrrrr.

    • +1

      Are you talking about new cards or for existing policy holders?

    • Any idea on next best card for price protection?

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