Spurr.com.au | New Daily Deals Website

Dear Bargainers,

We have just recently launched a new deals website www.spurr.com.au.

We are only listing deals in Melbourne at the moment.

I hope all you guys can browse the website and give us feedback.

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Spurr
Spurr

closed Comments

  • well there's nothing to really comment about. It seems all the group buy websites look the same. Nonetheless if u r only listing in melbourne then what's with all the other cities listed.

    Overall good.

  • Is this a scoupon / groupon clone?

    • Yeah, Group buying is in vogue!

  • It's spelled "Scoopon", not "scoupon"

    • +3

      No, it's called scampon..

  • Feedback from me: "same difference"
    All these group buy companies are betting on getting money from unclaimed vouchers because of many reasons. One of the obvious one is "you cannot book because of no availability".

    These are the terms that make it possible:

    • Bookings are essential and subject to availability
      Is the term "subject to availability" even legal? So if its not available then say goodbye to your money? Or will you refund the money?

    • Must quote Spurr at the time of booking
      Why discriminating the consumer with voucher at the time of booking?

    • Hi Leeiiv,

      We don't churn through numbers in the thousands unlike others, therefore the business will not be inundated with voucher holders.

      We will gladly refund if businesses are unable to service the customers within the validity period.

      I must agree it is price discrimination to a degree, but for every business owner it is in their interest to maximise profits.

      This service is available to all, for those who have problems with conditions associated with the price they have a choice to purchase, however for the rest of whom are price-sensitive they will gladly buy it.

      I hope this answers your questions.

      Regards,

  • Dear Spurr Team,

    I have purchased coupons from various other coupon companies before and have always been sent the vouchers in the email and have been able to access voucher codes on the website. I purchased a 2 Hour Premium Top to Toe Spa Experience - Just $69 for a 45 Minute Environ Facial, 45 Minute Full Body Relaxation Massage, Luxurious Eye Treatment and a Mini Pedicure. Elite Canterbury Location. Amazing $255 Value. back on the 3rd of August for a friend… neither myself or my friend have received the voucher code… I have sent 5 emails now to a couple of different email addresses and the 'contact us' section of the website… nobody has got back to me!- I am beginning to think I have been scammed and I am feeling very red faced for giving this voucher to a friend and she has nothing to show for it!
    -Please get your 'admin' team to check and reply to customer emails!

    Thanks,
    Melissa

  • Spurr is not responding to me either Melissa and now searching through Google, we are not alone.

    http://groupbuyingexperts.com/index.php?option=com_content&v…

    and I have only just started looking.

    I have just started a Facebook Event to discuss concerns with Spurr not replying to messages requesting refunds for deals gone bad.

    http://www.facebook.com/events/256058371164096/

    • How is this going? Spurr is still promoting………

      • With help from VIC Dept Justice.
        Spurr has refunded my transaction.
        I haven't heard back from Melissa so I don't know the outcome of her dispute.

        • Thanks for the update.

  • DO NOT BUY FROM THEM, THEY ARE SETUP TO STEAL YOUR MONEY!

    • After show them google search "spurr.com.au scam", this thread:
      http://www.ozbargain.com.au/node/80025#comment-1041407
      come out on top search result, they refund me immediately!!! my conclusion is Internet > Goverment in this case!!! So guys, join the internet, join the evolution, share your stories, YOU ARE NOT ALONE!

  • Have been unable to redeem an Italian Brasserie Pasta Class voucher.
    - The mobile contact number provided is a wrong number.
    - the restaurant phone rings out no matter what time of the day you call.
    - Don't bother leaving a message because they will never call you back.
    Italian Brasserie is a total scam and Spurr will not even lift a finger to try to help the consumer. All I got was encouragement to keep trying.

    • Just confirmed Italian Brasserie has closed long ago and Spurr is pretending they're still open!

      • Yes, they are closed. More than a month ago.

  • yeah, one of the worst group buying websites out there. Never returned any of my email because the merchant made it impossible to redeemed the vouchers.

    STAY AWAY!

  • I disputed 3 or 4 deals with spurr. They apparently just agreed because it was reversed before the dispute period ended.

    I can't believe they are still transacting business.

  • They may try to hide behind the condition that they are only acting as agents but according to contract law unusual or onerous terms can only be incorporated by special notice. I'm pretty sure denying almost all responsibility can be considered unusual considering they must be the only coupon company to have such onerous terms. In a court of law these terms would be struck out and the standard industry practice would be implied into the terms. This includes giving no questions asked refunds when a business goes under.

    • hmm scoopon has similar terms but choose to give customers refunds anyway. Well that makes this comment moot. Pls neg the above comment!

  • Is Spurr still in operation? Website doesn't seem to load.

    • +1

      Just checked. Last email from them was on 20 Jan so I think they may have died.

  • They've actually "run off", and some establishments are refusing to honour the Spurr vouchers. I have a disute pending on 1, lodged with:
    - Paypal: rejected, basically Paypal won't accept these kinda disputes
    - credit card company (linked to Paypal): they will review
    - Consumer Affiars VIC: on hold, C-Affairs wants to be "last resort" party, asked that I go to credit card company first.

    Friend I know has the same issue, and is also taking up his dispute.

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