expired Grill'd Relish Member Offer: Donate or Take a Free Burger @ Grill'd

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I received the email earlier this morning.

Grill'd Relish members latest promotion:

Will you donate a meal to someone doing it tough in our cities or take a free burger?
Be quick, you’ve only got until 11.59pm Tuesday 30 April to make your choice!*

*If you choose to take your free burger, it is valid for dine-in only to use at any Grill’d restaurant until close of restaurant on Wednesday 1 May 2019.

Here is a snippet of the email https://imgur.com/a/hTrTFVZ


UPDATED:
I took the free burger option and got another email with a barcode.

You chose to take, now be quick to claim your free burger!
Silence those hunger pains and head in before close of restaurant tomorrow to claim it.

Offer is valid for one (1) free main item* at any Grill’d restaurant, dine-in only. Additional toppings at extra cost. Offer expires on Wednesday 1 May 2019 at restaurant closure times (refer to website for operation hours).

  • Main item: standard size burgers only, Salads or Super Sliders. Excludes all chips, chip dips and drinks.

Related Stores

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Comments

  • +6 votes

    Hey Guys,

    The Donate or Take offer was sent to a select group of Relish members who have purchased and scanned in the last 6 months. The offer is a limited offer and is a separate, although similar offer, to the 8 & Donate mechanic that the full relish program.

    Any questions, head to grilld.com.au/feedback if you have any questions

    • +3 votes

      You guys should do buy 1 get 1 free offers from time to time. Then I don't feel so guilty blowing $30 P/H on burger, fries and a beer and will visit more often buying at full price.

    •  

      Is this a pilot to see what percentage of people donate vs select a free burger? My boyfriend got this email and I didn’t, so we initially thought it was a mistake.

  •  

    cool deal! approx what time did you receive the email?

  • +2 votes

    T&Cs.

    1. When you have completed your eighth transaction you will receive communication from us, with an invitation to make the choice:

    •Donate a meal to someone doing it tough in our cities through Vinnies Food Services; or
    •Take a free Burger, Salad or Super Sliders from our menu (“Take”). If you decide to Take your free burger, your free burger coupon offer will be accessible in your Grill’d App and will be emailed to you, to use at any Grill’d restaurant within four (4) weeks of issue. Dine-in only.

    1. You have six (6) months from the date you achieve the eighth badge to decide whether to ‘Donate’ or ‘Take’. If you do not decide within this time, we will automatically donate the burger on your behalf.
  •  

    Buy 8? That's like $130. Better to make them yourself.

    •  

      Yeah that's the standard deal, but to kick it off they're giving away a free burger till tomorrow

  •  

    Mine says 'after 8 scans we'll give you the choice' to eat free burger or donate, your target email diff OP?

  • +1 vote

    take and then donate?

  • +3 votes

    I've donated!

  •  

    Thank you! You’ve made a choice to help someone doing it tough in our cities, and that’s mighty good of you.

    From your hands to theirs, the meal you’ve donated will be shared through Vinnies food services.

  •  

    This is not a good deal if I have to buy 8 burgers at full price first.

    •  

      Well, you don't. The first one is free.

      For the next one you need to buy 8. Doesn't say "full price" anywhere, wait for 2 for 1 offers if you want to.

    •  

      You don't have to do anything, but if you're a frequent customer of theirs and would like the option to either donate food to someone in need, or receive a free burger for yourself, then why not?

  •  

    Email says "*If you choose to take your free burger, it is valid for dine-in only to use at any Grill’d restaurant until close of restaurant on Wednesday 1 May 2019."
    Does that mean I can only redeem it tomorrow or BY tomorrow?

  •  

    OP: this is ongoing offer.
    Does not expire tomorrow!

    Offer details

    Need to scan membership & make qualifying purchase 8 times to receive offer - then 6 months to choose!

    Your email seems to be that you have met the criteria for offer, but haven't chosen yet.

    • -1 vote

      read update to the post

      • -2 votes

        That update only relates to OPs email, not to the ongoing offer.

        If we didn't receive that email, the Real, update & expiry date don't apply. That is it is an Unobtainable Deal for those not targeted.

        But we can qualify to receive the ongoing offer sent in an email today to members, as set out below & discussed already.

        •  

          The original post is regarding the targeted free offer, as designated by "Targeted" in the title.

          •  

            @itsfree: Yes.
            But the ongoing offer is not targeted. Anyone can become a member, buy 8 times & get free purchase.

            Better to have that as the Deal.
            OPs email was likely only received by those who already qualify for the ‘8 and Donate’ program.

            • +2 votes

              @Infidel: Perhaps a separate post should be made then, since these essentially are two separate deals

              • +1 vote

                @itsfree: As effectively the same Deal (which would have same Deal Title but different expiry dates & Targeted / not targeted), Mods would probably combine. I've sent them the differing details, so see what happens.

                Best to post ongoing Deal AFTER this Deal expires… tomorrow.

  •  

    From email I received today…
    Must scan membership & make qualifying purchase 8 times to receive email offer!

    The Nitty Gritty

    • 1 -
      You will automatically be enrolled to participate in the ‘8 and Donate’ program, as part of your Relish Membership, even if you do not subscribe to our emails. Every time you make a qualifying purchase, containing a Burger, Salad or Super Sliders at any Grill’d restaurant or online at grilld.com.au, you will unlock a badge.

    • 2 -
      You can collect a badge by scanning your membership or offer barcode prior to the completion of your purchase transaction (freebie transactions do not qualify). To collect a badge online, make sure you login to your Relish account when making an online order (we cannot award badges to Guest users).

    • 3 -
      When you have completed your eighth transaction you will receive communication from us, with an invitation to make the choice:

    Donate a meal to someone doing it tough in our cities through the Vinnies food services nationally; or

    Take a free Burger, Salad or Super Sliders from our menu (“Take”). If you decide to Take your free item, your offer coupon will be accessible in your Grill’d App and will be emailed to you, to use at any Grill’d restaurant within four (4) weeks of issue.

    • 4 -
      You have six (6) months from the date you achieve the eighth badge to decide whether to ‘Take’ or ‘Donate’. If you do not decide within this time, we will automatically donate the burger to someone doing it tough in our cities through Vinnies food services on your behalf.

    • 5 -
      You can monitor your ‘8 and Donate’ journey at anytime through the Grill’d App, or we will keep you updated via email every time you qualify for a reward. Rewards emails will be sent to you even if you do not subscribe to our emails.

    • 6 -
      We don’t want you to miss out on earning your badges, so always remember to scan your barcode during your purchase, as we are unable to attribute a transaction to an account retrospectively. No Scan, No Badge.

  •  

    So is it a free burger or you gotta buy 8 burgers to get the free one?

    •  

      Definitely not a freebie unless you received the email.
      This is an ongoing offer.

      OP received offer because must have already qualified for it.

      For the rest of us, we need to buy 8 qualifying purchases to receive 1 free qualifying purchase.

      And not expiring tomorrow - have 6 months to claim.

      • +1 vote

        I haven't bought 8 burgers, but I still got the freebie.

        • +1 vote

          That clarifies these are separate offers. Confusing sending different offers for same Donate / Take outcome.

      •  

        Now, clarified as 2 separate offers:
        » 1 day freebie for those receiving the email &
        » an ongoing offer for all members after 8 purchases

  • +1 vote

    Not sure, but this definitely is different to the T&C Nitty Gritty of purchasing 8 burgers. I havent had grill'd for a few months. My work colleague received this 'Donate or Take' email around the same time this morning.

    I just went to have the Wagyu Bonfire BBQ burger using the free barcode, bloody brilliant burger!

    •  

      Yes, confusing with 2 offers in different emails sent on same day, for same outcome: Donate / Take a meal. Each with different t&c.

      So…
      » 1 day freebie for those receiving the email &
      » an ongoing offer for all members after 8 purchases - the ‘8 and Donate’ program

      Might be worth clarifying that in Deal Description.

  •  

    Don't think it's targeted seems to be everyone

  •  

    Thanks I got the email

    I scanned in the past few months (once or twice)

    Eating my free burger now like king

  •  

    I made like 1 purchase in last year and I got this in my email. Burger was massive… still recovering lmao

  •  

    didnt receive this offer!
    How does Grill'd choose their customers???

    • +1 vote

      I'm slim so they chose me

      I also wink at the staff everytime both male and female so there's no favouritism or sexist debate or jealously felt amongst staff

  •  

    This is like a Black Mirror episode for charities of the future.

    "Sorry bud, we're out. We only had 764 burgers donated. Our burgers were just too good to decline. The Vinnies food van is being used at a promotional fundraising event and will be here tomorrow. But as a loyal customer, here's a 10% off voucher instead! Do more for your hunger."

  •  

    Anyone can't use their voucher today? Happy to use it :D

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