When I was accepting a parcel today, that required a signature for delivery. The delivery person handed me the machine with the name of a different person pre entered into the machine.
I had to question him twice before he would change the name. Please double check that the name entered into the machine is correct before signing. Has this happened to anyone else? How common is this?
Yep, anyone can sign, just make sure someone is at the residence when it arrives.
In the OP's case, if you sign for a parcel and then realise it isn't for anyone at the residence, then you should probably take it back to the post office. I've had this instance a few times because my parents don't understand English. Where they have signed it and thought it was for me… ;-(
Oh I didn't ask, question to the OP; is the name on the parcel yours? If it was, then I guess it's a slightly different scenario. I don't think it is detrimental though but the name on the machine should match whatever is on the parcel.
Yes the parcel was mine, but the name entered into the machine was not the name of anyone living at the address, it was a totally different, random name. I was worried that the name could be associated with another parcel or delivery.
They might not have believed Stone Monkey was a real person, so gave you a new name ;-)
The name entered into the machine doesn't have to match the name on the parcel?
Definitely not, I would say there is a very high percentage of people who order parcels and have family members/spouses sign for it. I do lots of online shopping and my husband signs my package as he's home on some weekdays. The onus is on the buyer/seller to provide/write the correct address down for AP to deliver and thats it, if it's for a totally different address then thats a different story and AP is responsible.
I don't think they change the name of the person on the machine to reflect who is signing though. At least not when I've had that happen. I'm not sure what the standards are, but I've definitely signed for my dad. Rarely do they ask who you are.
I never notice if the address is correct on the machine though. I've got something coming in next week, maybe I'll pay more attention to it.
@BunnyDownDog: Our local delivery guy does. Always asks for your name, then enters it into the machine before getting you to sign.
Yes
I sign for my moms packages all the time; my deliver has my first name but her last name, its weird. tho kinda funny since its just My mom, my brother and I living in this house, all with different last names.
AP Contractors are not obliged to check the name of the person answering the door with the name on the package
Contractors are required to name capture the addressee. Most of the time they just use the name on the mail article.
When it comes to AustPost just be grateful you got it at all.
or be grateful its not on the roof
Was staged
What did i miss?…
There was an article in the newspaper the other day where apparently the Aus Post delivery person threw the package on the roof and recommended the person use a stick to get it down
What do they actually chuck your parcels onto the roof if no one answers the door?
Safe place but unfortunately visible from the street, so shouldn't be left there after all.
Yep, where we live the AustPost couriers don't deliver anything to residences, all the parcels are just dropped at the local Post Office and we then have to get there during their business hours to pick it up
And, for two deliveries from the same supplier for orders made on the same date (within 2 minutes), the parcels were shipped the same date / time, but delivered to the LPO three days apart.
The date and time the sender prints the labels shows as the shipped date however the seller can print the labels and post on different days but the sent date will remain the same.
Or the courier just dropped a card in your letterbox without knocking and you had to go to the PO to collect the parcel.
when I sign for parcel at work, the postie normally ask for my name after I have signed.
Not sure if the name was from the previous delivery.
AP staff (unsure about contractors) have being briefed to enter the name of the person signing for the parcel. First initial then last name.
IT is much easier and faster to just enter the name on the parcel then who ever answers the door signs for it which is probably the case for contractors as they get paid per delivery.
We've got super conscientious AP staff/contractors & couriers who recently started refusing to allow my husband to sign for parcels addressed to me at our home.
After spending yet another Sat morning queuing at the post office to pick up an 'undeliverable' parcel, AP staff suggested addressing parcels c/- my husband's name and that way either of us can sign for it.
Nice tip!
That is terrible! The only time when someone else is not allowed to sign for your parcel is when it is registered post and person to person.
If you have a high value parcel have it sent to parcel collect at your local post office (you need to set up this on Australia post website) that way the post office checks your drivers license to make sure he right person is picking up the parcel
https://auspost.com.au/receiving/alternative-delivery-addres…
Link for Australia post parcel collect
Also if you are receiving multiple packages, make sure the count on screen matches how many parcels you are getting.
One of my customers signed for 5 parcels and only collected 4. Nothing Aus post could do because it was technically signed as received.
Its a pretty slack system reason being any varification would bog the delivery process down and ultimately cost time and money… if delivered to the wrong address bad luck!
AP Contractors are not obliged to check the name of the person answering the door with the name on the package, since most of the time there are more than one person living in the address. As long as someone answers the door at the address stated, anyone can sign.