Should I Look for a New Job?

I work as an IT support person, doing a bit more than IT support includeing admin, marketing and web development and Photoshop job. Earning $45k/yr.
Recently I've been quite unhappy with it because of more and more work occurring and their interesting management style, not to mention the company 'grew' from 3 brands to 7 in 2 years with less people employed. Sometimes I feel like I'm doing three people's jobs in terms of variety.

I started looking on Seek and some other job boards and found that for what I'm doing (not including the extra things like web development that I currently do), some companies are offering $65k+. Though I have a degree but no certification so not sure how competitive I'd be when looking for a job.
Should I start looking for a new job, or should I stay but ask for a pay bump?

Poll Options

  • 72
    Look for a new job
  • 2
    Stay, ask for pay rise

Comments

  • +2

    Talk to your employer first, ask for your job description and if you feel you are doing more than what is stated, you can ask for a pay rise or find a new job.

    • Definitely more as my title and description would suggest that I'm a simple IT Support Officer.

  • One option is to hit up your work for training which includes certification.

    Depending on how large the company is you should talk to your manager about career development. If the company is tiny forget it. They will just treat you like a fixed cost and never offer any pay rise.

    • +3

      If the company is tiny forget it.

      Why are we talking like the largest businesses in Australia don't treat their employees like garbage?

    • Probably not much of a development path unfortunately, I'm only 1 step below the highest in terms of IT unless I start doing something else in the company.

  • +2

    Use your company currently to get certs and stuff. Honestly I feel like you're being a little underpaid (though I don't know what you do) but you're supposed to always be looking for another job, even if you were happy with this one.

    • Probably a good way to think of it, we shouldn't "settle" , I suppose.
      I'm an IT Support Officer, supposed to be taking calls, email, tickets, in person tech support.

  • +4

    You definitely deserve more. The average salary for a level 1 service desk worker, without ANY qualifications, in a call centre is 55k.

  • +1

    That's a pre-2000 graduate salary. Look elsewhere.

  • +1

    Suggest to your employer that you become their marketing representative on ozbargain and watch the money flow in. Soon, you'll be earning tightarse money.

  • +2

    Move. if you ask for a pay rise you won’t get 50%. Also when you go for a new job don’t target 65k. Target 90k and be negotiable

  • You should be on way more than $45k for all you're doing, I'd suggest about double that.

  • With your experience why dont you go into vendor support (corporate)? Starts 70k, basic skills needed - which you're doing it anyway

  • +1

    Move, easiest way to get pat rise. Movement of staff creates a ripple effect and forces employer to meet the market… you are underpaid severely 45k is pretty merger, if you have years exp I think you are worth more

    But your employer isn’t going to offer you more, so maybe ask, they may well be thinking, when are you going to ask

  • Definitely being underpaid. I've been in similar roles and minimum should be 55-60k. If you have a solid background in marketing or graphic design (taking some online courses to improve is a good way forward btw) then you should easily be able to find a more focused job that pays you more.

    Can I ask how you got into this job in the first place? The problem may have been that you severely under-valued yourself when searching for a job and got low-balled into a shitty salary. Don't let that happen.

    • I was kind of fresh out of uni so in a sense my idea was just to get into anything IT related to get myself started, this was almost two years ago. Maybe I did undervalue myself so I guess it's a good time to find something else, at the very least I did get 2 years of work experience out of it so I'm still grateful. Just starting to get this vibe that if I continue to stay in this job it probably won't do my career any good, and it seems that everyone here feels the same so I'll need to start doing something about it.

      • That's understandable. I think most people out of uni had the same issue so don't feel bad. Same thing happened to me, I was do desperate for a job after years of searching out of Uni that I took a low paying job at a failing business. It was a toxic workplace that bought me on the brink of depression, all for a whopping $50k plus super.

        That being said its definitely not a waste of time. Everyone needs to go thru that crapy first job. It's good for the experience and it'll build your immunity to crappy managers or work environments. My first job taught me the invaluable skill of telling my manager to go **** himself. Can't learn that anywhere else and it's essential for survival.

  • +1

    Earning $45k/yr.
    2 years

    Two years in the same job with the same salary. Perhaps it's time to look for a better paying job and use that to ask the current employer for a pay rise.

  • Why not do both? Look elsewhere whilst asking your company for a salary review. Be confident and clear on why you’d like more.

  • If you are under 35 then you should be getting challenged enough and achieving enough (including increasing your qualifications outside of work hours) that you get a meaningful pay rise at every 6 monthly review.
    You should also be aiming to step up a level in responsibility every 2 years (whenever you feel comfortable or under-paid look for a better job).

    $45k is crap money unless you are in the country or Hobart / Adelaide where they hold you to ransom.

  • Thanks for everyone's input! I have decided to look for a new job while working here. If my current employer wants to match the offer they can, but I doubt that they'll give me a 40%+ pay rise.

    On another note, would you ever let your boss or manager know that you're looking for a new job? Ideally to have them as a referee to put on my resume.

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