I swear, every time I go a doctor or specialist there's a huge line of people waiting. Now that's perfectly understandable, but I thought the whole use of an appointment system was to prevent that?
Sometimes you want to make an appointment and have to wait up to 3 months to get a spot, only to finally arrive and see 10 people seated ahead of the time slot which was supposed to be reserved for you.
I just don't get it. If it takes 20 minutes on average for the doc to see a patient, then the first appointment should be at 9am, second one at 9.20, then at 9.40, 10am, 10.20 and so on. But if I arrive at a designated appointment and there are crowds of people ahead of me, they've obviously been careless in their bookings management by accepting multiple people at overlapping time slots.
I don't meant to rant but come on. In 2019 this is just rude and unprofessional. I respect doctors and know plenty who take their reputation and patient care beyond what's required of the law, I just wish they were committed to being that professional with their time management.