The ''unfit for travel'' ALDI Universal Travel Adaptor

So, a couple of weeks ago during one of ALDI's weekly specials, I bought a ''universal travel adaptor'' from ALDI. The photo shows the important points for this post. Ok, so all appeared normal from the description, an included set of power point plugs for a large number of countries, INCLUDING THE USA! Note that the adaptor also includes four USB ports together with two Australian sockets as you would expect.

Now, as most travellers to the USA would know, the USA is mostly 110-120V, 60Hz based. Don't get confused with the much rarer 250V sockets used for higher energy devices like electric stoves etc. Anyway 110V, 60Hz is what you will find in houses and hotel rooms etc.

I then looked at the specifications of the adaptor in the manual and also read the compliance plate of the rear of the adaptor. It says input of 240V, 50Hz on both, WTF!!! If it is a UNIVERSAL travel adaptor, it should say something like 100-250V, 50/60Hz, but it does not!! It appears that it can only be used with 240V, 50Hz input. So how the hell would you use it is the USA, especially what would happen to the USB ports if you only feed it 110V, 60Hz instead of the specified 240V, 50HZ?

So, I called the ALDI support line for the device and they investigated and got back to me later in the day. They said that to use it in the USA and other 110V countries I would need to additionally use a 110-240V transformer to use with it. I couldn't stop laughing at this response. Doesn't this defeat the whole purpose of a ''úniversal'' travel adaptor??

I will probably return it for a refund if that is the only solution. How ridiculous.

Related Stores

ALDI
ALDI

Comments

  • +33

    Adaptor =/= converter or transformer. Sorry but this is OK with me. What would happen if you give a 250V device 110V? Probably safely nothing. Voltage regulators can get hotter than normal when input with less than their ideal voltage but a decent power device will have thermistor protection.

    • +10

      I think the issue is the USB ports should work with a US system.
      I reckon the OP will find it probably does, and the call centre are also getting mixed up about voltage conversion.

      If I am misunderstanding, and the OP does expect it to do voltage conversion, then they are dreaming.

      • +3

        3.1A over 4 ports, why would you even bother?!

          • +3

            @GOCAT9: Makes sense to use a dedicated quick charger, plugged into an Australian power board, plugged into a voltage adapter (if necessary).

            But looks like your sense and mine differ.

            • +10

              @spackbace: My solution for charging stuff was a Blitzwolf BW-S7 5 port USB charger with fast charge. It is 100-240v input rated, and uses a standard C7 plug for the wall side. I bought one of each style C7 cable, (Aus, UK, Euro) that I needed, and I can charge my stuff anywhere in the world.

            • @spackbace: This is exactly how I travel. Power board for most things, and a few small adaptors for my phone and computer chargers just for convenience.

            • @spackbace: it's to save space and weight.
              I carry similar power strip when travelling because I don't need quick charger.

          • +1

            @GOCAT9: Aus is 240v all stuff you will laptop usb points. will work on that Travel Adaptor. if come usa to here you step down for some stuff.

      • +2

        Nobody, including myself expected it to convert voltage. This misses the point, see my note below.

      • +16

        Oh…. this is the OP ;)

        • -4

          ….and?

          • @GOCAT9: Sorry, it does paint you in a rather unsympathetic light. I'm still on the fence about this issue, but it's not a good look.

            • -5

              @HighAndDry: maybe, buy totally separate issues here. Most people, I would suggest, would assume that you can carry a bolt (or more) on an aircraft. It's not on the list of prohibited items!!

              • -1

                @GOCAT9: Yeah, it's just one of those things - airlines are a law unto themselves these days. There's no "reasonableness" applicable anymore unfortunately.

        • Says heaps.

        • -1

          The fact you looked at this users history to post this comment says a lot about you.

          • +5

            @jayniner: That I have 5 seconds to spare to click and see a very recent post?

            Wonder what it says about you that you jumped in to make that comment when it didn't involve you whatsoever

      • +7

        I actually agree with OP here - the OBVIOUS meaning, without reading the fine-print (which consumer law by and large don't care about) is that since it has a US-compatible plug, and says it can be used in the US, it should be able to accept US voltages.

        And honestly I've seen enough power bricks that take 110V-240V, 50Hz-60Hz, that I would also have assumed this would be usable in the US without additional equipment.

        Having said that - I also would've read the fine-print if I was planning to use it in the US.

        • +10

          Oh man… I'm no sparky and honestly don't understand what everyone is saying in this thread. I would have just used it. Would I be dead now?

          • +1

            @chriise: Hahahaha unlikely. It most probably just wouldn't work. Possibly might do minor/major damage to what you plug into it (but unlikely). Worst case scenario might be that it burns the house (hotel room?) down but I'm not a sparky either so I don't even know if that's possible, since in this case it's that the input is lower than what this product can accept, not higher, but the different frequency might pop (bad? low quality?) components…

            Now that you mention it, I'm curious as to what the actual real worst case scenario is too.

            • +3

              @HighAndDry: It most probably will work, just slowly - like every other US power adapter.

              I highly doubt it will do anything other than just change the shape of the power plug.

              • @callum9999: Also depends on what you're plugging into it.

                If your plugging phone/laptop chargers that are full range (100-250V), they'll work fine.

                This product just means you don't have to worry about getting different wall plugs or adaptors for your (at least 2) devices.

                Am curious if the internal USB power supply takes full range.

          • +3

            @chriise:

            Would I be dead now?

            Not if you wore a yellow safety reflective vest.

    • -1

      Correct, but if you reread my post you will see that neither I nor ALDI refer to this as a transformer. The point here is what a reasonable person would expect of it. A reasonable person would NOT expect that you would have to buy a transformer in order to use this in the USA.

      • +6

        So have a go at every single retailer selling "travel adapters" that don't convert voltage?

        • -3

          Maybe, but have you checked ''every single retailer's'' travel adaptor. Do they all say 240V, 50Hz only. I have not checked every one out there, so I can only comment on the ALDI one!

          • @GOCAT9: Well we can't see the full box for the Aldi one now can we…?

            • @spackbace: Well, I would be happy to post that if it was useful. On the attached image to this post, I did try and photograph the important parts of the description on the box, for example ''suitable for use in the USA''.

              • @GOCAT9: Link to instruction manual for OP's travel adapter
                http://www.bauhn.com.au/literature_165213/ATAK-0619_BAUHN_Universal_Travel_Adaptor_Kit-Instruction_Manual-_v2

      • +1

        I wonder if the orignal idea is to use this with hotel shaver only outlets?

        • not really because it does say on the device that it can handle 740W max, that is well in excess of the power required by a shaver!

          • @GOCAT9: It's also well in excess of the rating of any USB connector in existence. :p

            • @[Deactivated]: what, 3.1A total,…don't think so, why do you think that?

        • I wonder if the orignal idea is to use this with hotel shaver only outlets?

          Maybe could be useful on cruise ship also. We had 1 x AU plug and 1 x foreign plug, power points in our cabin (for 3 people) .- It became frustrating at times, with 3 of us needing to charge devices etc.

      • +3

        I think you will find that a lot of portable devices these days have chargers that support both 110V and 240V. The ALDI "adapter" basically converts your pins to overseas pins with a fuse inside.

        Do you have a device that you plan to take with you that only runs on 240V? I struggle myself to think of a device that I would take on holiday and only runs on 240V.

        I do agree with you that it is a bit suss to say that it is suitable for 110V countries, where the input voltage specified is only 240V. They should at least say 110V if it is compatible, even if you didn't have a transformer, the USB ports should still work.

        • +3

          You are 100% totally correct in that a lot of portable devices these days have chargers that support both 110V and 240V. But the point here is that the ALDI device says 240V input only. So this cannot be used in the USA without adding a transformer!!

          Yes, adaptors only change pin configurations, but who knows what happens to the USB ports since there MUST be an AC to DC conversion going on inside. Who is to say with CERTAINTY that it MUST have been designed for 100-250V 50/60HZ input for the USB?

          • @GOCAT9: Sorry, I probably edited my comment while you were replying. Yea, totally agree with that.

          • @GOCAT9: Because there's no logical reason why it wouldn't be… They would have to specifically add something in to block it from working at a lower voltage if that was the case, and that would make very little sense.

  • -2
    • +3

      I don't see what relevance the price has. Whether it was $1 or $1000, the result and comment would be the same. This post is all about what it should be expected to able to do without buying a whole lot of additional add-ons.

      • Price = expectation.

        For $20, you don't expect something to alter the voltage. For $1,000 you do

        • -1

          who, or where did I say that I expected it to convert voltage. Please reread my post carefully again.

      • Actually while I agree with the general gist, the price is a factor. Though even then, $20 is borderline. I'd expect a $40 adapter to include a transformer, and ALDI is known for being crazy cheap. If it were $5 or $10, I'd say you wouldn't expect anything more than a physical adapter but $20…… eh. Awkward price-point w.r.t. expectations.

  • +44

    It really seems like everyone is missing the point. It IS weird that this adapter doesn't accept ~120-240V. The OP is not expecting it to be a step up converter, but rather a power board that he can plug in devices that have a similar ~120-240V power supply.

    • +2

      spot-on!! johnno07, you are one of the few people here so far that 'get it'.

      • We all understand and all 'get it'. We also understand that you don't understand what "adaptor" means.

    • +2

      It's an odd decision, but if they bolted on USB circuitry that only accepts 240V to a power board that's what they put on the box. It does seem like a junky firestarter to me and I would take it back.

      • +1

        right, probably a good idea. I might run it from 110V first to see if the USB ports behave correctly. I have a USB ''load'' tester that can measure USB output voltage at up to 3A draw (variable). If it fails, I can take it back anyway, right!!

        • The USB is not the problem. It is the normal plugs that are the issue.

    • +1

      You really have to be careful in the reverse scenario, i.e. if it was labelled as only taking 110 or 120v, do NOT plug it into 220/240v. But in this scenario, all you're doing is (potentially) feeding it too little voltage. That SHOULD only affect the usb ports, and in fact they may handle the lower voltage fine. The outlets themselves should not have an issue, as has been stated it's not converting voltage, so it'll be fed straight 110v when plugged into a US outlet.

      If it were me, I'd try it (if you happen to have a voltage converter or know someone who does, see how it acts with 110v before you leave). The worst I'd expect to happen would be for the usb ports to be useless. At best, it works fine. And if everything catches on fire…that's what you get for taking advice from an idiot on the internet.

    • +3

      You shouldn't have to explain this, how is this not common sense?

      • +2

        Because this is ozbargain and everyone's a neckbeard keyboard warrior.

  • -4

    Um, this is true for ALL travel adapters, 100% of them have this issue unless they have an inbuilt converter which i have never heard of.

    • Really, do ALL travel adaptors bought in OZ say 240V only, and not something like 100-250V? Just as an example, here is another I have which does not just say 240V only!! https://files.ozbargain.com.au/upload/150847/71107/100-240.j…

      • Maybe it's a matter of public expectations. If there are two Australian outlets, people would expect it to stepup voltage from 110V if the box said 110V as well.. Maybe under the surface this can do 110V-110V without issues but explaining that to users is too much work, as other scenarios will not work.

        • right, if there are two Australian outlets then this will be fine if used in the USA as long as the device you plug into the Australian outlets will work on 100-250V, 50/60Hz, for example most chargers.

      • It is because the manufacturers never know how much power you need to convert. More power = Bigger size/weight = higher cost.
        You can see how big/expensive these transformers can get.
        They can put a small 150W converter built-in to those travel adaptor (like this from eBay), but it will glow into a flame ball if some idiots try to run a hairdryer on those thing. And the retailers/manufacturers will get in trouble.

        Those travel adaptors you can get from the shops are meant to be used with electronics (laptops/phones/tablets/maybe toothbrush) because most of those products already accept universal voltage.

        • spot-on!! nbn, you are one of the few people here so far that 'get it'.

        • Its important to remember that most travel adapters do not convert voltage at all.

          Any limitations on wattage are likely due to the inbuilt electronics/heat limitations.

          • +1

            @samfisher5986: correct, but this misses the point! The point is that it says this adaptor is suitable for use in the USA. How can that be true when the adaptor says 240V only input - this is the point!!

    • +8

      No, what you've just said is wrong.

      The majority of travel adapters accept 100-240v, they simply pass on the voltage to what you plug in.

      Anything that does something else is a stupid product, like this Aldi product.

      • +1

        You are spot-on with this comment - thank you! The only problem is that the ALDI adaptor is marked 240V only!

        • +1

          It being marked 240v is not the only problem, the problem is that it only takes 240v as it has included USB ports and can't pass it directly.

  • LOL whoopsie…

  • thanks for sharing OP

  • +5

    Funny how many people have not bothered to read the OP at all. They do not want it to convert or change any voltage. All they want is the USB outlets on it to work while in the US (accept 110v and 240v). Same as pretty much any Apple / Samsung USB charger would do.

    • +2

      Phew….so reassuring to know, that there are still people out there that pay attention - thank you!

    • -5

      The OP says in the title that the device is universal then says "WTF!!! If it is a UNIVERSAL travel adaptor, it should say something like 100-250V, 50/60Hz".

      Explain to me how that is going to be achieved for 250V only rated user devices. It's a universal plug adaptor, certified for 250V input. Certification is conservative by nature.

      If you want a real laugh, look up how much a genuine 750 Watt 50/60 hz sinusoidal wave step up converter would cost and weigh. I'm laughing that you think a heatsink is made of ABS.

      • +1

        I do not get your point about a genuine 750 watt step up converter or a heatsink made of plastic?

        I made a comment about USB outlets accepting 100v-240v which plenty do without a "genuine 750 Watt step up converter"/"heatsink is made of ABS"

        • You at least seemed to get the point that conversion would be required for a 100v input to power a 240v device.

          How much would you expect to pay for a truly universal converter?

          • +1

            @[Deactivated]: Unsure why you are hung up on powering a 240v device or a universal converter.

            This is a travel adaptor with a USB charger included, I would expect the USB charger part of it to be truly universal at pretty much any price point.

            • @[Deactivated]: Hung up or awaiting your answer, rather than deflecting? It might be due to your statement "They do not want it to convert or change any voltage.".

  • +2

    I bought this so-called universal travel converter for a trip to Vietnam.
    The first day I arrived I plugged it in, started smelling burning, then popping as it blew the fuse for the entire hotel room.
    Returned it to Aldi for refund on our return.
    My understanding is Vietnam is 110/220 at 50hz.

    • Wrong. Vietnam is only 220V/50Hz.

  • I bought one of these Aldi adapters last year for a Europe trip, and within a week it had already blown. Even a cheap cube converter from Amazon worked better for me…

  • +2

    Bauhn user manual online says: "This adaptor does not convert voltage or mains frequency (50Hz, 60Hz). Please check the supply voltage/frequency and the voltage/frequency required by your appliance. If they differ, then an appropriate
    transformer must be used." I bought one last weekened, I guess I will be returning it. Thanks OP.

  • +5

    I don't understand what this product actually does if it can't take different input voltage and pass through to the sockets unmodified.

    Honestly, I think the compliance plate is wrong and the morons you called haven't got a bloody clue. If you open the device, it almost certainly just passes power directly to the sockets. I very much doubt the USB is sensitive to input voltage. Just a case of shoddy labelling.

    • +3

      This.

      My guess is that it works exactly the way you'd expect it to… and just like every other travel adapter on the market.

      That is:

      • The two Australian sockets will just pass through whatever voltage you plug into. If you're in a 120V region, then your gizmos with Aussie plugs but dual voltage power supplies (just about every phone, laptop, tablet, camera nowadays) will happily work. This saves you messing around with individual cables/adapters.
      • The USB ports will work as expected wherever you are. That is: they have their own dual-voltage driver circuitry. Again, this is the same as any cheapie wall-wart you'll buy from a Australian store.

      Edit: Oh… if your devices aren't dual voltage in their own right, then this adapter adds no more value than a $5 double-adapter.

      • I have no idea where you are getting your information…

        A 240v device with usb ports will not work in a 110v socket, which is exactly what this product is.

        While technically 110v might pass through the adapter, you will be doing so while potentially damaging/blowing up the adapter as the usb port part only takes 240v.

        • +1

          LOL… let me summarise.

          A $15 2 port k-mart wall-wart has the requisite $5 worth of circuitry (I'm being generous with the $5 here) to do 2 USB ports @ 3A with 100-240V input. Given that most devices on the market use one of a handful of available mass market chips for USB charging, they'd have to go out of their way for the USB bits to NOT support 100-240V.

          The wiring for the two sockets costs pretty close to zero. Given how little is actually needed here to produce something usable, I'd be more worried about these than the USB ports killing your devices.

          • +2

            @bobbieb: Well ok, go buy the Aldi travel adapter and prove that it supports 100v.

            Based on reports from others, it doesn't.

            • @samfisher5986: Yep, I've read the comments here and on a few other sites.

              My take is that the AC wiring is as cheap and nasty as it gets… pretty much on par with what you'd expect from a cheap & nasty powerboard from a department store or the reject shop.

              What I'm also sensing is this thing has zero overload protection on the AC side. That means that if you plug something like a 240V high wattage hairdryer or a monster laptop charger into a Aussie socket in a 120V region you're almost sure to burn out the wiring.

              Again this has nothing to do with the USB side of the device. The USB charger chip will have plenty of smarts and as a few people have mentioned, the 3A cap means it will only really charge one device of consequence at a time.

    • I think your comments are 100%, no 150%, spot-on in every respect. Could not agree with you more!! Well done.

  • +1

    I used one of these for the last 2 weeks in Sri Lanka and Malaysia. Very useful, easy to set up and I had a charging station for all our gear.

    Also, I wanted to tell you about my holiday…

  • +2

    It will just pass the voltage through even if it doesnt say on the label. If the device at the outlet of this plug has a 100-240v rating you should be fine.

    Wall outlet with 110v - aldi travel adapter - laptop/handphone charger with 100-240v rating = ok

    • This

    • All correct-so bad misleading labelling!

      • Not exactly because if an uninformed person were to use a 240v only device with this travel adapter while plugged in to a 110v power outlet, it wouldn’t work because this travel adapter is not a voltage transformer.

        Not sure about the USB part though…

  • You need to be careful with these types of adapters…

  • I bought one of these as well and spotted the 240 only before our last asia trip, luckily I also have a xaomi powerboard 3 universal ac points and 3 usb. All of which 110 -240 not bad for something that cost $15

    • Sounds great, can you tell us where you sourced it?

  • +1

    Typical ALDI Rubbish!

    What did you expect?

    But well spotted OP !!!

  • +1

    In the interest of my education. Did we do anything wrong?
    We (2 adults and 2 kids) went to the US in May and traveled from LA to NY with a $6 travel US adapter from Officeworks and a $20 Jackson powerboard (also from Officeworks) with 4 USB ports.
    For my shame, I hadn't even read that is written on them in terms of 110V compatibility.
    We plugged this combo every night at every hotel/motel we stayed and charged our mobile phones, laptop and Nintendo DS using the original Australian adapter (from memory, 110V were not even listed on the DS adapter).
    We didn't experience any problems, nothing was burnt.

    • +2

      Very unlikely to do any harm since it's taking a lower voltage than it's supposed to, not a higher one.

  • I've had one of these for a couple of years and have made trips to Canada, NZ and US with it (as well as cruise ships). The USB ports work fine whatever the input voltage and I use the plugs for auto adapting laptop or camera battery chargers. No problem at all….. apart from some of the old US power points don't have the third pin, so I have to take a pin adapter that basically extends the two power pins for those sockets.

  • Why not just buy a Xiaomi power strip? Cheaper, has AU compatible outlets, USB ports, and works well…

    • +2

      Sounds good, but it appears to only have an AU plug on the cable. So how do you plug it in to foreign power outlets without having to buy a seperate adaptor. Defeats the purpose doesn't it??

      • A small AU to whatever plug adapter hardly defeats the purpose of it?

        Your comment is a tad ironic given the ALDI one requires plug adapters as well..

Login or Join to leave a comment