Penthouse Californian Merlot $118.80 12pk ($9.90/Bottle) Delivered @ Skye Cellars

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MarketingSkye Cellars on 05/08/2019 - 16:55 skyecellars.com.au (127 clicks)
Last edited 21/07/2022 - 15:14 by 2 other users

Vivino Rating: 4.3

Penthouse Wines is a collaboration between John Crossland of the Central Coast of California, and Randal Tomich of South Australia. Their winemaking partnership is world class. All wines are made in the vineyard. Their vineyard management and vineyard construction techniques are unrivalled and employed by leading wineries such at Robert Mondavi, Silver Oak and Ta Kalon Vineyard Napa.

Colour: Deep red
Bouquet: Lifted dark berries, cedar and chocolate.
Palate: The flavoursome palate displays juicy mulberry and plum with hints of pepper, spice and chocolate. Grippy tannins are enhanced by a long elegant finish.

Vintage: 2013

Variety: Merlot

Region: Paso Robles, California

Winemaker: John Crossland

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Skye Cellars

• 

  Draupnir on 05/08/2019 - 17:54

  +1

  The most middle class name for a wine you could possibly think up.

  • 

    altomic on 05/08/2019 - 22:52

    +1

    I'm hanging out for the Hustler Dry-Red cask

• 

  Thypeople on 05/08/2019 - 19:52

  https://www.vivino.com/the-penthouse-merlot/w/3946218?year=2…

• 

  Poizon on 05/08/2019 - 23:05

  +3

  Lousy seller. Stay away.

  Ordered a dozen, received half a dozen. Repeated emails for refund ignored, claimed that my emails went to spam. Finally responded after 4 weeks and after I posted a bad review.

  4 weeks after sending the wine back - at this point I still have half the allocation I bought - still no refunds. Repeated emails from 2 different email addresses for update ignored. Finally responded after I posted another bad review. Said I should have called if I wanted the refund so badly.

  These guys could sell a Grange for half the price and still leave a sour taste - excuse the pun.

  • 

    MarketingSkye Cellars @ Skye Cellars on 06/08/2019 - 10:12

    Hi Poizon,
    I called you and spoke to you over the phone. I personally organised your refund. Your refund was done while we were still on the phone and I sent you an email confirming the refund. I never said that you should have called if you wanted the refund so badly. I understand that you are upset but that doesn't mean that you should twist the truth.

    • 

      lpiccoli on 06/08/2019 - 11:54

      +2

      Hey mate,
      your company made a mistake ok?
      What we (future clients) want heard is: the company apologises because made a mistake and provided a full refund ASAP.
      We (future clients) don't want to see public arguments with your current clients.
      Just give an apologises full refund and carry on mate.
      Don't do that, you are making things worst…

    • 

      OZcheepsk8 on 06/08/2019 - 13:33

      +1

      Please explain which part was twisted. I would be interested, and I'm sure others reading your response will be too to determine legitimacy of complaint.

  • 

    LuigiC on 07/08/2019 - 21:57

    For what it's worth, I've ordered plenty of wine from these guys and never had a problem