Samsung S8+ 2 Months out of Warranty

watwatwat on 05/08/2019 - 20:53

I've had my S8+ for 26 months and the battery seems to have degraded a lot. Once it gets to about 30% left, it can power off without warning or quickly drain to 15% or so and then power off.

I purchased it for $1330 from mobileciti so just feels bad to have paid so much for it and now it looks like it's degraded. I'm assuming my options for warranty are little to none? I'm not sure if this ACCC talk of a "reasonable" period of time applies here [where warranty can still be valid despite it technically ended, if consumer paid a certain amount for a product).

Mobile Mobile Phone Samsung Android

Comments

  • p1 ama on 05/08/2019 - 21:18

    Little to no chance of any warranty repair, even within warranty, it would be tough. Your best bet is to just pay to have the battery replaced.

  • follow on 05/08/2019 - 21:55
    -1

    Mobileciti will not want to hear about it.
    Try sending to Samsung directly and see what they say.

  • Godric on 05/08/2019 - 22:01
    +1

    Tends to happens with batteries, even more so if the device isn't charged correctly

  • whooah1979 on 06/08/2019 - 05:44
    -1

    18 months is a reasonable time. 26 months isn't.

  • dcep on 06/08/2019 - 09:32

    battery is wear & tear

  • Any thing on 06/08/2019 - 09:45

    Batteries are a consumable product and need to be replaced from time to time. Depending on usage I think you'd have a hard time arguing that this is a faulty battery after 26 months of use as opposed to it coming up to its end of life.

  • Jaduqimon on 06/08/2019 - 10:48
    +2

    battery is a consumable and degrades. 26months sounds about right for a battery.

    you wouldnt expect the car dealer to give u warranty for your car tyres after driving 26months or brake pads…

  • yummypinacolada on 08/08/2019 - 15:56

    Sorry to hear, but that's about the life expectancy of any phone nowadays really. Maybe next time you should buy a cheaper phone(older generation flagship) and think of it as a 2-3 years assets.

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