I bought a Dell XPS 15 through cashrewards and have only been given the 2.8% and not the 10% as advertised on the cashrewards site.
I clicked straight through, uBlock off etc, made the purchase yesterday (not via outlet store) as part of their up to 40% off sale and this morning I notice I've been duped the 10% and only been given 2.8%
Has anyone else experienced this during this offer?
I can't submit an enquiry yet because they require an invoice to be uploaded, with Dell seem to send several days after taking the order. So until I get that, which will be past the offer period, I can't proceed via the enquiry form.
Dell is up to 10%…
https://www.cashrewards.com.au/dell-australia
Cashback on Latitude: 4.9%
Cashback on Vostro: 3.5%
Cashback on Precision: 7.0%
Cashback on Alienware: 10.0%
Cashback on G Series: 7.0%
Cashback on Inspiron: 6.3%
Cashback on Monitors: 10.0%
Cashback on XPS: 10.0%
Standard Cashback: 2.8%
Cashback on PowerEdge: 8.4%
Yeah thanks TA. I bought the XPS so I believed I would get 10% as per your comment.
Please ping me your CR email address and I'll look into this right away for you. Thanks.
All fixed. You should now have $247.15 in your account. Long story short, rates were not set up correctly at the affiliate end so they reported to us at default (standard cashback). Thanks for flagging. All sorted now :)
Great work. Thanks TA.
Did you try to contact cashrewards and what was their response? Or TA is here on ozb and he can sort this out or clarify for you.