I bought a petrol cannister from BP, it leaked everywhere in my car, on my jacket in the back. I triple checked that it leaks everytime you turn it when it's closed from the lid
I took it back with receipt for a refund and the clerk said I have to come back in the morning when the manager is in as he "doesn't have authority to refund and will have to see if it's a leak proof cannister". It's meant to hold petrol, it's not fit for purpose, 'nuff said.
Now I can't come back in the morning as this place is 40 mins away from home and I finish work early morning.
Am I entitled for a refund?
What are my options?