Bought Gigabyte GPU, Got Declined Twice for The 2 Free Games Promotion
Last edited 16/09/2019 - 15:21 by 1 other user
I recently bought an RTX 2060 for my PC build and Gigabyte had a promotion where RTX cards could score two free games, Wolfenstein and Control. The end date of the promotion is the 18th of September.
They rejected my claim the first time I submitted, citing that the invoice wasn't clear enough (I went into PayPal to get my eBay invoice). I sent them the same invoice again. Again, was rejected on the same grounds.
The email told me to ensure the invoice was clear and that the purchase date was within the promotional period (which both criteria I've met).
I've had a read of the T&Cs, it mentions that only authorised local resellers are eligible.
I purchased mine from techmall on eBay which doesn't appear to be on their list. I'm thinking that's the reason why they've rejected me twice? I didn't know until I properly read the T&Cs.
Anyone else been in this position or have tried to claim the two free games?
Here's the link to their authorised stockists.