out of stock Optus Prepaid MyTab Back by Popular Demand - $99!!!!

2110

Just received an SMS from Optus saying mytabs can be ordered online.

Offer is valid till 15th of July

http://www.optus.com.au/mytaborders

http://www.optus.com.au/store/phone/mytab_prepaid_orders?sid...

Mod: Just got an email from Optus' Social Media Team, basically

  • It is no longer in stock, and they do not offer it as a prepaid device anymore.
  • It is only available as a post-paid product. See this Optus tablet plans.
  • Please remove this deal as soon as possible.

Well I won't remove this post, but it's now marked as expired. Moreover, DO NOT call Optus to ask about this prepaid product (apparently their call centre is overloaded by OzBargainers).

Mod (9/7): Appears to be back in stock. Reopened until further advice.
Mod (11/7): Out of stock again.

Comments (Closed)

  •  

    I spoke to online sales service just then, he told me that orders have been coming through blank, but apparently they have the details somewhere (?) and are rekeying all orders which will be delayed to later this week.

    •  

      I just called the 'Personal order enquiries' number and a very friendly guy helped with my order, he was apparently talking to the delivery guys directly and kept putting me on hold whilst he was talking to them.

      Anyway he said all my paperwork is now filled in and my expected delivery is Thursday. However when I log into my account on the optus website, my order details are still not updated! The guy said to call them again if my order details are not updated by Thursday morning.

      FYI - I ordered mine on Friday night and the automated message said delivery on 12/07.

      •  

        have they called you to verify your visa before they message you about the delivery?

        •  

          hmmmm… Lots of people seem to have had their visa cards verified, but I've not had any verification whatsoever. They took the money immediately though as it has appeared on my credit card transactions.

        •  

          I'm in the same boat, charged my card straight away, got an order confirmation email, but haven't heard anything else.

    •  

      I also called 'Personal order enquiries' and was told that the delay is due to the overwhelming numbers and they are now allocating stock according to the orders as they came in. Once allocated they'll deliver. She estimated it would take the full 5 business days of delivery for me. I ordered Friday night, so I guess this Friday.

  •  

    Just confirmed my order has been received and awaiting consignment by the nice person on the online chat.

    Have used online chat on a few sites now, and I am a big fan : )

  •  

    Hi all,

    I also called the personal order enquiries… was forwarded to the deliveries team.. the guy i spoke to didn't confirm or otherwise, just said they are processsing and "hope" to fill all orders…
    He also mentioned the supplies are different for Pre-paid and Post-paid tabs.

    Honestly I don't think Optus know what they are doing, ordering, completing, delivering orders!!!

    He said to ignore the confirmation email delivery date!!!

    Maybe it might be better to order the samsung galaxy tab postpaid!

    Bluudy telecoms!!! poor poor service.

  •  

    spoke to call centre, delivery tomorrow!

  •  

    I called the Personal Order enquiries. The guy wouldn't even take my order number to look it up. He just said they are "all in the same boat" and that "they all came through blank". All he could say was delivery by the end of the week and that I would receive a SMS saying it had shipped.

    EDIT: Ordered Saturday morning. Nothing shows for me on their tracking site.

    •  

      I placed the order last Friday night and had no reply. I also called the online enquiries and had the similar reply. The guy actually asked me if I ordered via the link of ozbargain.com.au and said I should have the sms reply in 3-4 working days.

    •  

      Sounds like the guy I got. Probably had heaps of ozbargainers calling. I ordered Friday afternoon, we'll see how it goes.

  •  

    I just called optus today, got so disappointed with the poor service. they said they called my old phone to verify my visa but i updated long time for my details in my optus account. called them to solve but he ask me to buy another samsung galaxy instead! what the…i purchased and they said they had cancelled my item in warehouse and cut me immediately!
    does anyone needed to be verify your visa card before deliver it? sigh..

    •  

      Not that I'm complaining, the customer service on the phone told me that I probably I have not heard anything back because I put my homephone or fake number on the details so they were not able to contact me… I wonder if he said that after looking that I was after optus mytab and thought that I'm one of those cheapskate from ozbargain… I just found it a bit unprofessional for telling your customer putting in a fake number

      •  

        same for me! they even give me a stupid offer saying that i should just buy samsung galaxy online!! what the….
        they said its me who is unforunate! what the…if i was not willing to help i would give our visa number on it..sigh! have u went to complain? i just made a complaint to optus

  •  

    Anyone received item yet?

  • +2 votes

    Right, just got off the phone from Optus delivery dept.
    They reckon delivery could be up two weeks. They said they don't have enough in stock to cover all the orders they (think) they have, and they confirmed a large number went through blank. They did say though, that they are receiving another shipment in about 10 days to cover everyone and that you should receive an SMS prior to delivery.

    So it looks like people will wither get them this week or in two weeks time ~

    •  

      Sounds familiar huh, last time this happened after order it turned up within 2 days.

      Common theme is the mixed messages ………

  •  

    contacted optus. Informed that my order will be delayed by a day or two - Sydney CBD

    •  

      when did u order ?

  •  

    Any one got their tab?

  •  

    has anyone actually got there tracking to work? - http://www.optus.com.au/track

    •  

      Nah - "Order Confirmation Number not found"

    •  

      Nope

    •  

      call center said that tracking won't work until auspost picks it up and scans it

  •  

    yeah, just spoke with Optus too and the guy said that they are still processing orders (sounds like NONE have been sent out yet) and that an SMS will be sent out within 2 days to inform about ETA

  • -3 votes

    Omg mine will be here tomorrow!! I'm so excited!!

    •  

      How do you know?

  •  

    Is this how everyones order looks like atm?- http://imageshack.us/photo/my-images/97/optus.jpg/

    •  

      yep, that's what mine looks like!

      •  

        Same here. Fingers crossed

    •  

      How do you get to that screen?

  •  

    5pm in Sydney and haven't received my tab yet.
    Original ETA was today so I guess I'm in the same boat…delayed

  •  

    I didnt register an account so all I have is the emailed order confirmation and today's delivery didnt arrive.

    •  

      Same, I also only got 1 email/txt saying there was going to be a delay when I ordered 2 tabs (on separate days). Might give them a ring as I'm a bit worried about the second order.

  •  

    anyone DOes receive the tab?

    •  

      when i got the call on saturday to check all my details they told me
      it will take 3 to 4 biz day to arrive (i never get an eta in mail)
      and i ordered at 18.00 on friday and i was registered to the waiting list.

      this means by tomorrow i should get it, if nothing went wrong,
      kinda dreamin at this point:)

      i dont really have many expectations,
      will wait till next week,
      and in case will cancel the order.

      not to sound too harsh,
      but they should have give priority to who was registered in the waiting list(and got the sms),
      then open to anyone else,
      at least was goin to be less caotic.

      cheers.

      •  

        what is the "waiting list"? and how to register?
        i ordered last friday night too and only got a confirmation email. that is it.

        tacking number cannot be found in auspost website, which happen to many others.

        i already order a case and screen protector for the tab from ebay, really dont want to have the order cancelled. otherwise, the case i ordered will become useless.

        •  

          was an Optus page to register to be contacted first when the mytab was back in stock.
          is not clear if people registered got priority on this stocks or not.

      •  

        I also registered my interest when it 1st went out stock.
        But I managed to order one using one of the links posted by an ozbargainer about 3 week ago.

        My order also went through a similar cycle. But I got my unit in 10 days. Ordered on a Monday and received it the next Thursday.

        They were supposed to send an sms alert/email 24hrs before they delivered so that you will be at the registered address to receive it. None of that happened! It just turned up one day after i was told there will be a 2-3 week delay. Maybe the store person found stock lying around! I aint complaining.

        Then I received this sms last week about these units being available again. There was no way to identify whether you had your interests registered or not.
        I guess you cant expect that unless you paid for it or atleast put a deposit towards it so that you get priority.

        Lets hope they clear this mess. Im sure they can order another batch to meet the new orders.

        WOnder how many were ordered!

        •  

          u are a lucky guy then, did u write the message from the MYTAB? :)

        •  

          I guess I was lucky….

          Nah…Dont carry the tab.. Need to find a good pouch
          besides My boss aint gonna like it if im playing angry birds all the time…

          Dont lose hope guys… its only been 3 days…. give it a week and you all might have it.

        •  

          bozter, i already bought one pouch on ebay for $6.5, although i dont even know if my order will be cancelled by optus for whatever reason. they all like same, hopefully i can get it soon, well i hope i can have mytab sooner.

        •  

          alwayseric don't forget to start looking for a bigger microsd, we only got 2GB there.

  •  

    I rang to check my orders on Monday and was told due to a system error that many orders had to be re-keyed manually. Then on Tuesday I received a SMS stating the changes had been made and shipment on my device will occur on 13/07/11. But there was no shipping/order number provided.

    Now on the phone again to have this confirmed and get a shipping number. Am on hold because consultant can't find any orders under my account. Dispatch are saying they have been sent but the CSR can't find any records. The CSR now has to speak to his supervisor to follow up. Not sounding promising.

  • +1 vote

    Wow, class-A mess up from Optus.

    • +1 vote

      Correct. Received a call back and was told my order was still being processed and couldn't give me a tracking number until the order had processed. This problem is not specific to my order, many other are in the same boat according to the CSR.

  •  

    Have people just been ringing the number on the optus tracking page? All I got was a confirmation email when I ordered with the tracking number. There's no other status page for me to check the progress. (Didnt let me create an account)

  •  

    Am still waiting and have received no communication from Optus regarding delivery whatsoever.

  •  

    so far nthng happend… got a sms yesterday shows verified id and order successfully processed..even can't track the oreder.. poor optus..

  •  

    just got an sms and email from Optus,
    they both says my order is delayed, and ill be updated, who knows when…

    best part is that in the email they refer to a product i didnt buy,
    anyone know what a "PPOMB Micro $30 SPac" is?
    for sure is not the mytab i purchased.

    at this point looks like they totally mess up the orders.

    • +5 votes

      anyone know what a "PPOMB Micro $30 SPac" is?

      A benevolent guess:
      PrePaid Optus MyTab Bundle w $30 Starter Sim Pack (usable as either standard or MicroSim)…!

      •  

        it makes sense:)

      • +1 vote

        you get a + from me for figuring out something as bizarre as that

  • +5 votes
    • I ordered online on Saturday afternoon 9th July - via my existing Optus account.
    • I received confirmation email pretty much straight away predicting delivery on Tues 12th
      (thanks to this thread I expected nothing then however)
    • Optus AusPost tracking consistently shows tracking number as not existing (i.e. not yet in AusPost system)
    • Order shows when I log into my Optus account. It has the same order reference number there as the email - however 'order status' field is empty.
    • My web-bank credit card account shows purchase amount withheld on 9th - but still awaiting processing.

    So I just rang Optus - sales CSR (off-shore??) found order easily and then put me through to "delivery" person (on-shore??) who informed me that this time they had an initial lot of 500 to sell but when ordering system activated it allowed 1000 to be sold.

    He seemed to be indicating that they intend to fulfill all of these orders and that those waiting should receive an SMS by the end of this week with an update on the status of their order. No time-frame for delivery - as the sms will provide more info on that!

    I had left a landline number in my contact details when I placed the order - so he adjusted/added my mobile number to the order so that they would have somewhere where they can send the sms.

    • +2 votes

      we should collect all the different versions Otus gave up to now:
      -some credit card and Id had to be verified
      -most of the order came through blank
      -system allowed 1000 but availability was 500
      -they didn't expect the massive order number along the weekend
      *-link was leaked onto ozbargain and optus was assaulted by the horde
      etc

      yea great,
      i even dunno if waste time calling them to hear a different one.

  • +1 vote

    Can't fault the speed and efficiency with which they charged my credit card though… :/

    •  

      Well it is better then what I just have, I got charge for a web hosting company that I not using it since last year and they charging me for 3 times.
      Anyway be patient this is same as on the first round and I am also in this 2nd round too(very satisfied with the device so buy another one).

    •  

      I agree however, if they didn't charge us, some people would be worried that it'll become a second "the hut" moment of 2011

  • +2 votes

    OK! this is what happening, a link was sent to a number of pre-registered people for a chance to grab the mytab for $99, the link was then leaked onto ozbargain (the AUSSIE chick i spoke mentioned ozbargain lol) therefore optus got wayyyyyyyyy too many orders for the mytab! but good news! she did say that more stock has been secured and they will be dispatched by end of week! dont mind waiting, happy i got one. +1 for ozbargainers! messin sh*t up!

    •  

      So are they dispatching in order of order placement or pre-regs first?

      •  

        well since no one got anything,
        looks like they are waiting to have stock for everyone and then ship,

  •  

    I wonder which one will come first, the Mytab or the Samsung Galaxy S2?

    •  

      i got my SGS2 yesterday, while i expected to receive mytabl on tuesday according to the confirmation email from optus. so, this time, SGS2 win!!

      •  

        Did you buy your SGS2 from Shopping Square?

        •  

          no, signed a contract, delivered in three days.

  • +7 votes

    Just spoke to Optus and was informed that all mytab orders will be received by Friday for metro areas, Monday or Tuesday at the latest for anyone else :)

    •  

      hope this is the case, similar to what i was told originally.

    •  

      Just called the 'Personal Order Enquiries' number and got put through a nice lady in the delivery department. She told me my order has physically been assigned and is somewhere between Optus and MessengerPost. She apologised for the delay and said I should get it tomorrow or Monday at the latest, so we'll see how it goes!

    •  

      but i havenot even received an sms or another email from optus as many people did

      •  

        confirm my mytab is to be delivered soon (probably tomorrow morning to my company address). the "job date" of my order is "14/07, 18:00". tonight?

  •  

    Still can't track it online but Optus cust service told me that my order will definitely be sent out today and it will arrive tmrw.. I live in Adelaide metro.

    •  

      afaik, that tracking isnt updated until the supplier submits the details to Auspost and this isnt always at the same time the goods are picked up by Auspost.
      So it may not be until later tonight that you see it on the tracking site.

  •  

    Tracking just registered my order!! Unallocated for delivery yet (due to be picked up by aus post), but it's there!! Yay. I ordered Friday afternoon.

    •  

      yeah just checked and finally I have some details too. But status is also Unallocated. I ordered mine on Friday night.

      The job date says 14/07, 18:00.
      Not sure if this means that is when the delivery process will start or the time it should get to my house??

      •  

        Same for me, except I ordered Saturday morning with expected delivery date of 11/07. I assume the 14/07 18:00 means when they'll pick it up from Optus for dispatching?

        Unallocated = "Due to be booked for collection by Messenger Post"

    •  

      same here, just checked and it has finally appeared and the status is currently 'unallocated' and the time is "14/07, 18:00"

    •  

      Same. 14/07 18:00 Status Unallocated

  •  

    Same here. 14/07 18:00 Status Unallocated

  •  

    Same. So now there is no doubt that they do have stock.

  •  

    i just got another mail from optus advising me of further delay
    so i called optus,
    they told me my order should be delivered soon,
    but probably not this week,
    and not sure when at all.

    as it looks like all my data in the system are correct,
    ordered on friday at 18, id verification from optus on saturday morning
    and syd metro address

    at least he told me that definitely ill get one.

    probably it's just my order unlucky,
    or the shipping is not depending on the order date.

    will just wait to see what happen next.

    •  

      I think there will be 2 shipment phase and I just got an email and SMS from Optus mention mine will be ship on 15. Mine is still not shown in the tracking site yet but a friend of mine does.

  •  

    thank god finally able to track the order showing status is allocated and has been picked by aus post at 18:11pm today.. so most prob will get tommrw.. How abt others same thing showing?…

    •  

      Same for me……

    •  

      I can see the same pick up time of 18:11pm today, but the status is still unallocated…

      EDIT: 'Received for linehaul' now!!

    •  

      Same. 18:11pm, but un allocated.

      •  

        updated: Received for linehaul

    •  

      yeah mine is also 18:11 with status still unallocated

      are they just mass updating everyone's orders with the same thing to give us a feeling of progress? :)

      EDIT: Cool my status has now been updated to 'Received for linehaul'. Hoping I'll get it tomorrow!

    •  

      same here, pickup "6:11" and status "Received for linehaul"

      •  

        Mine also received for linehaul, sounds like they're starting to trickle out - Christ what a bureaucratic nightmare Optus is - Glad I don't have to deal with them on a daily/ongoing basis

    •  

      Me too. Finger crossed…

      •  

        Mine still not shown at tracking site yet :(

    •  

      Updated: Received for line haul 18:11pm. Eagerly anticipating its arrival tomorrow. Well if it comes tomorrow, at least the operator I called on monday kept to their word of up to 5 business days from order.

  • +1 vote

    mine says the same, received for linehaul. hopefully it arrives tomorrow morning ;) cant wait

  •  

    Just talked to a sales rep on Optus online chat and he said that stock for new (unplaced) orders would be in soon but was unsure of an exact date so keep checking back if you haven't claimed your My Tab yet.

  • +2 votes

    Received mine ONE MINUTE ago. new toy!!:D

    •  

      Was the tracking page up to date?

  1. froz3nflam3s on 08/07/2011 - 17:01
  2. kirt on 08/07/2011 - 18:40
  3. Redmo0n on 13/07/2011 - 20:21
  4. battler on 08/07/2011 - 21:34
  5. Redmo0n on 21/07/2011 - 01:01
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