Is it normal for buyers to request proof of purchase?
If i were to supply, what should i cross out other than my address? How about final 4 digit of my debit card, invoice and order number? Should i cross them out?
Cheers.
Selling Laptop on Gumtree but Buyer Is Asking for Proof of Purchase?
dukeGR4 on 01/10/2019 - 22:42
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yes x2
Why would you cross out the invoice and order number?
They probably want it for warranty purposes. You can cross out address and debit card (though they probably can't do anything with only the last four digits).
Invoice and order number, I don't see why you would need to remove. It would probably ruin it for the buyer if they want to make a warranty claim if you did.They want it to see if it is stolen, nobody likes purchasing stolen stuff.
They may also be trying to track down their stolen items through Gumtree.
If you purchased it legally then you have nothing to worry about with sending it.
noted with thanks
I always offer to provide a receipt (if I can) for big-ish ticket items.
I’ll always remove any personal details (address, email, phone etc). I’ll leave anything that the purchaser may require for warranty purposes, such as invoice/order number, purchase date, price, etc
How about final 4 digit of my debit card, invoice and order number? Should i cross them out?
No, no and no.
There could be a risk they go back to the vendor anyway withvthe partial invoice and get the full invoice, personal details, card details etc
Depends how worried you are.
Proof of purchase is normal however Make sure you cover up sensitive information and never give them your serial number of your device regardless what they say. Lot of people ask for proof of purchase and serial number then try claim your warranty.
Lot of people ask for proof of purchase and serial number then try claim your warranty
I don't understand what you're saying. How can this information be used fraudulently, even if the person you've sent this information to then does not buy the device?
I can understand that with "soft products" that providing someone with a serial number may mean that they can fraudulently use it, but this is a physical device. Without the device, how can someone "claim your warranty"?
probably he meant supplying serial code before sale.
If the transaction is sucsessful i think the buyer should have all the deets necessary for warranty.
Yep.