Doctor That Won't Notify of Abnormal Test Results
I have never come across a Dr before who won't notify of abnormal test results, until this one, and was only informed of this when I specifically asked the receptionist.
I am not talking about them giving you the actual result over the phone, they won't do that, but calling you to tell you that the Dr needs to see you about the results, is standard where I've been.
Also always have been able to ring up to ask the receptionist if the result is back, if the Dr has looked at it they will tell you something generic like Dr says no need to see him. This Dr's office says you can't even ring for that. In fact whilst I was there last I witnessed a phone conversation that the receptionist was having with a patient and I believe she was saying that they won't even tell you if the results are even back yet so you can come in to discuss them.
Maybe this is standard practice for bulk billing clinics and I just wasn't aware of it because there are so few bulk billing places around here.
I would have thought they would have had a sign on the wall or at least something on their web site indicating this policy otherwise patients may just assume they would be notified of an abnormal result.
I presume they must have some system in place for reporting postive results for notifiable diseases to the relevant authorities as they are required to however the patient themselves would not be notified I presume.
Of course relying purely on the Dr to call you is not a great idea, and just because Dr says no need to see him doesn't mean everything is normal (it probably just means there is nothing life threatening), but it does seem really rough that the patient can't even check if the results are definitely in before they spend hours of their time going to visit the Dr, it seems a tactic to generate more easy medicare bulk bills.
Assuming this is standard practice for a bulk biller, a non bulk billing gp here costs usually $85 business hours $100++ after hours if they are even open. The medicare rebate is about $38 it seems an awful lot extra to have to pay for the ability to cost a couple minutes of the receptionists time on a phone call.