Moved to Forum: Original Link
Possible you will be charged $200 for cancelling early, read comments, ask before signing up
noticed this deal on tgg website, "telstra casual plan which on telstra website is no lock in contract, called store to confirm no lock in contract, he called telstra to confirm thats correct, so guess get in before they change the terms like JB did
Note the $600 minimum stated in the terms just means if you stay on the plan for 12months
3, 2, 1….
Another one … ? ?
Well, I'm still on the 4 months free from circle life…
Bonus will be issued once connection has be approved by Telstra. Connection confirmation
may take up to 5 working days. The Good Guys will contact the customer once approval has
been received and dispatch the bonus. Bonus will be received by the customer in 1-2 working
day
Everyone wait a a week before disconnecting….
https://www.thegoodguys.com.au/telstra-mobile-and-broadband-…
So take the plan and claim gift card and cancel within one month?
cancel within a day lol
One month make sense. 1 day doesn't make sense. You've paid for a month, might as well use it for a month before payment for next month. Dont think they'll prorata the remainder of the month.
Any good plans for current telstra customer ?? I always see offers for port-in customers.
lol
December reporting
we signed up 1 million new members!
CEO, that's awesome, profits going through the roof?
business…. errr no well we also had 1m cancellations, and our marketing, commissions budget is through the roof
I got changed the GC value for early termination
are you sure it was same promo? they cant charge it if its not in the terms, did you ask rep before cancelling?
Yes I’m sure - the gift card is classified as an accessory repayment
Not sure if it is worth the effort of arguing that the bonus is for sign up, not continuation
Same. Something about the bonus being apart of it.
Is the contract with tgg or Telstra.
How would they know you terminated?
With Telstra. And in the notes that I received the sign up bonus.
yeah thats what im thinking, doesn't make sense
Gift card gets billed to Telstra through tgg
@Moondoggie: should put a complaint through, if it not stated in any terms they cant charge you imo, this promo started 22/10 till - 27/10 did you sign up in that period? either way better off avoiding deal if planning to cancel early as looks like will get charged
Bugger. I just signed up, will see how I go.
This is a data only plan for those who might be wondering.
called my local store and the deal is invalid for me
GOODGUYS HECTORVILLE , said the gift card only comes with mobile plans, not data only plan
link is on their website you can show them
will goin this afternoon to try!
To be eligible, customers must bring their mobile number to Telstra and sign up to the $50 per
month casual plan. Minimum cost $600 over 12 months to receive a bonus $200 The Good
Guys Gift Card. (“Bonus”).
Does this mean you need to port in?
think avoid deal, its not very clear, its a casual plan which should mean you can leave at any time with no fee, but others have stated they got charged
Min $600…
There seems no detailed description or critical information summary on TGGs page?
iPad attached as well now
I successfully signed up to this at 12pm WST. Spent 2 hours in the Good Guys store. Telstra apparently issued a correction At 8am EST that this requires an iPad but the store didn’t receive anything and still had advertising up for the original $50 offer with $200 gift card.
After 3 calls to Telstra in the store they just ended up processing a $50 casual plan without the gift card and manually gave me a gift card at the store as the port was completed within 15 min.
To everyone trying, you probably have to be lucky but if you say that they’re still advertising the offer you should get there eventually.
As far as Telstra are concerned, I’m signed up to a casual $50 Mobile Broadband plan and they don’t know anything about the gift card.
Will be cancelling the plan when I have some free time later.
To the person saying they got this added as an ARO - your store didn’t process it properly and you got screwed (I used to work in Telstra retail so I know all about Siebel and plan setups and terminations)
Edit: For what it’s worth, 3 different GG sales people were on my side and were pissed that the Telstra person kept stating there was updated communications that they hadn’t received. They completely agreed with my line of thinking regarding the deal still being advertised.
Went into tgg for this deal but it's been pulled off. The guy said there was something wrong with the terms. Anyways wait until next time
Ah shit, here we go again