Dealing with Unreasonable Tenant
Last edited 02/12/2019 - 21:53
UPDATE - Thank you all for your comments here, they all have a point & I appreciate in great deal for your contribution of opinions into my case
I sent her a quote for bond cleaning as the carpet wasn't steam cleaned & disinfected, however she refused to take it off the bond & lodged a claim for full bond. Now I have 2 days to respond to this before it goes to the next level. Given the frustration & troubles she brings, I may agree for her full bond back & hopefully the RTA will consider the fact that I lodged the bond and allow her to get a full bond back when they look at her complaint.
She has now moved out, but did not have a proper bond cleaning done before moving out. The property was left reasonably clean though (Thank God!). There are few issues that she refuses to fix such as glide sliding security door off rail, crack on glass, wall paint srcatches etc. Should I just give her the full bond back on stay insistent on asking for a bond cleaning & other small issues to be addressed? Very likely she has now lodged a complaint to the RTA.
Hi there, we have a tenant renting our adjacent to our main house, a single mom with a 3yo. When she moved in 9 months ago, she did not have enough money to pay for the bond upfront so I allow her to pay over 4 instalments together with the regular rent payments. Now somehow she thinks her bond is the total first four payments. Since this was dragging on over an 8 week period, I forgot to lodge the bond with the Residential Tenancies Authority (RTA). Fast forward, in the last couple of weeks, she turned to be very demanding and pushy type. For example I said I would spray the pesticide around the flat as she has complained about cockroaches, in fact she left the kitchen and the property in very messy state. As I was busy at that time, I asked her to wait or she can do it herself with my supplies of the chemicals, and this is from my courtesy but not bound by the rent contract. She then replied saying I'm being rude and threaten to leave. I said ok, I just need 4 weeks notice as her rent is now in periodic term. She threatened to make a complaint to the RTA about me late in lodging the bond, but I have already lodged before she lodged her complaint. All I want now is for her to move asap & leave the property in its pre-rental condition. The bond is now in hand of the RTA. I'm worried about being penalised by the RTA for late lodging the bond, which will definitely be after she moves out & potentially get her bond back as her complaint would not be looked at until the new year. This is my first time renting out so I have no idea how to deal with RTA investigation. "Hope you are prepared for what coming for you" she said. Hopefully someone with similar experience can give advice or helpful comment on this! Many thanks in advance!
28Leave it as is, give her full bond back.
17Stay insistent to claim as much as possible from the bond.