Tourist Refund Scheme - FAQ

I had a few questions about TRS Claims so decided to shoot them an email. Figured others would be interested in their responses.

Question Response
If you fly overseas for a holiday are you able to claim TRS on an item if you are bringing that item back into Australia? You can claim on goods which you are bringing back to Australia. However, if the goods on which you claim and bring back exceed your passenger duty concession of $900, then you must declare this on Question 3 of the Incoming Passenger Card and will be required to repay the GST. Penalties apply for false declarations.
If you return to Australia with goods which you have claimed a GST refund under, then is the value $900 per person calculated ex-GST? For example a $1000 item – if I claim TRS on, would be calculated as a $900 item for the concession. The passenger concession applies to the value of the goods when they are brought back. Therefore it is the GST exclusive price if you have claimed a refund under TRS. Please note that for a $1000 (GST inclusive) item, the GST is $90.91 and the GST exclusive price is $909.09 and this would thus still exceed your passenger concession.
Is there any depreciation calculated on goods? For example 0-2 months 20% etc… Depreciation is not applied to goods claimed under the TRS. Therefore, it is the purchase price of the goods on which the passenger concession is calculated.

Further information is available from the Department website: www.abf.gov.au
Please contact us if you have any further queries.

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Comments

  • Most information can be found at: https://www.abf.gov.au/entering-and-leaving-australia/touris…

    Despite the rules I have never run into problems bringing goods over the concession back into the country. From what I hear/suspect they will flag particularly large claims which are worth their time to check upon return.

    • Yeah these questions were more so to clarify a few conflicting statements I had read.

  • I remember asking about how long out of the country I have to be with the goods before I can bring them back with me as personal items and the TRS agent just said it's judgement but not to worry (I was claiming an engagement ring but I was also moving overseas for a couple of years). Even though we came back in/out of the country a few times over the period I lived abroad, my fiance and I never got stopped or asked about the ring.

  • Do they really check it when you bring the item back?

  • +1

    Apparently phones set off their radar
    Best friend works for customs at Tullamarine and told me that they get an incoming passenger list which includes passengers who claimed TRS on high value phones.
    (When your departure and return dates are within a “range”, he couldn’t or wouldn’t tell me the range)

    They do not automatically target them for a bag check but if it’s quiet enough then they will pull one or two of them aside to check them.

    I guess we can all thank our lucky stars it’s rarely “quiet” in arrivals at Melbourne airport.

    • +3

      he couldn’t or wouldn’t tell me the range

      Not a real best friend then.

  • I was just at the MEL TRS counter a couple days ago and some young kid was questioned HARD and long for claiming a Tiffany's ring. Had to unravel the many ribbons and boxes. Line was long and he was at the counter for almost 20 minutes.

    • Sound like he was denied his breakfast invite ;P

    • It keeps the focus away from the rest of us who claim $1200 items.

  • Hi guys, I'm about to fly out in a few weeks and picked myself up a Pixel phone last week (for around $600) - can I already open/use the phone and claim the TRS refund?
    Anyone experienced any issues with claiming "used" electronics?

    • +1

      The TRS website mentions you cannot claim on goods wholly or partially consumed in Australia but it specifically mentions foods, drinks, perfume.

      Odd but it appears that they have recently updated the TRS website and removed the old section which specifically said you could use the goods before you depart. See here

      Email the TRS office and ask would be your best bet - Email: [email protected]

      • Confirmed you can open - received the below reply:

        Good morning,

        Thank you for contacting the Australian Border Force (ABF) regarding the Tourist Refund Scheme (TRS).

        Electronics items may be opened and used before making a TRS claim.

        Consumable goods, such as food, perfumes and cosmetics, cannot be opened/used prior to claiming.

        Further information is available on our website: www.abf.gov.au

        Regards
        Jody K

        Leading Border Force Officer | Tourist Refund Office
        Operational Policy Branch | Strategic Border Command
        Support Group
        Australian Border Force
        P: 1300 555 043
        E: [email protected]

    • +1

      I claimed the phone i was using when i went through at the end of last year. Showed the phone and the receipt and had no issue.

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