Just wondering if Baby & Toddler Town have gone under.
I, like many others, have ordered from them and been waiting for goods to arrive. Each week they say it'll come next week, but then radio silence, nothing arrives, so I call to chase and then they tell me the shipment was delayed or missing my item, and it'll come within a week or two again.
7 weeks later, I've had enough (and I really need a new bedsheet for the cot) so I finally ask them to refund me. They ignored my emails for a week so I called and they said okay, but then no refund has eventuated and now I find their website is under 'maintenance' (for a few days?), their 1300 number is disconnected, their other phone diverts to a full mailbox, social media pages all removed…
… signs are all pointing in one direction. Has anyone heard anything else?
Whilst I paid with Afterpay (and haven't done the final payment) for goods which haven't arrived, should I raise a chargeback with my bank or try to get through to Afterpay?