Missing AusPost Parcel From China - What to Do?
Last edited 11/12/2019 - 14:14 by 1 other user
I was supposed to receive a parcel from China . The AusPost driver apparently attempted to deliver it but couldn't. They sent it to the post office with the card ( they didn't leave a card at my house)
When I went to the post office they said they don't have my parcel. I went twice and both times was told the same thing. I opened up a missing item case with AusPost. After I done that there was a new scan on the tracking from that post office saying "returned to sender".
The Post Office won't answer the phone when AusPost customer service call them and AusPost keep ignoring my missing item case and marking it as "resolved" (I keep re opening it)
Has anyone had this happen to them, what happened? And how much compensation can I get?