Bought a used Mitsubishi ASX from a car dealer 3 years ago and that car was listed as MY14. Last week when I tried to sell it, the buyer did all his checks and showed me documents that this is actually a MY13 car. I tried to talk with the dealership multiple times to understand why this happened(without any expectation of financial compensation) but they are not responding at all.
Now, I want to ensure that their negligence is treated accordingly and want to escalate this matter. Looking for recommendation from ozbargain community about this matter.