Recommendations: The Worst Possible nbn Provider for Unappreciative Person

I have to deal with a person that constantly deeply displeases me in all aspects. There is a high probability that they will be needing their own internet soon and I would really love to give them a parting gift they can thoroughly enjoy.

I'm looking for cheap, nasty, slow and unreliable that also includes a landline, though it doesn't need to work properly either. Provider supplied modem and customer support line is a must as they will need to fix the problems on their own. With or without the working landline.

They will be departing a Telstra business plan with 4G failover so I would like the experience of their own independence to be as polarising as possible.

Suggestions?

Comments

  • +7

    popcorn time

  • +5

    Ahhhh, you and I must be cut from the same cloth. I like the cut of your jib.

    Dodo is pretty unpleasant from what I understand from a few friends that are on it due to flatmate arrangements.

    Another thing to do would be to look at places like productreview.com.au and search by “worst rated” first. Cross reference that with Google and search for reviews.

    And out of curiosity, why are you setting this up for them? And won’t they just be able to churn out if they don’t like it?

    Edit: Found Commander with 270+ reviews with an average of 1.1 stars… :D Daaamn, some of those reviews are brutal.

    • Commander has 4G Optus backup. Which surprises me with those reviews.

      • Ooooh 4G backup, that's too luxurious for this situation.

      • +1 for commander. Had the misfortune of needing to deal with them for my works internet. Every interaction requires jumping on the online chat and hoping technical support are online. Anything but the most basic query goes to specialist teams for investigation that are so thinly stretched you need to chase them every day for 2 weeks for action. If you are lucky and they call you, but you miss their call you have no way to call them back except send another email. And they will just ask for info you already provided weeks back as the long awaited comms from these specialists. Horrible experience

    • Dodo is pretty much what I thought. Though I wanted to see if there was another provider further down the well of despair.

      I'd be impressed if they could change provider, perhaps if they yelled at the modem enough it'll become sentient and do the change just so it can be thrown out..

  • +3

    +1 for dodo.
    Sign them up for direct debit as well.

    • And take a step out of the process? I'd rather let them try and pay a bill physically.

      • My and my now wife's (pre ADSL2) experience on churning away from Dodo was that they continued to take money by Direct Debit until we called them to stop.
        Then after that, we had to apply to have the funds reimbursed!

  • +2

    I have a burning desire to know why!!

  • +8

    Come on. Tell us the goss. You can't out a post up and not go into detail.

    • +1

      If only it was a cold winter's night and I can tell a story of painful ignorance over some single malt in a smoky saloon. But it's summer, hot and all I have is rage and the fear of becoming a full blown alcoholic if I surrender to cold sweet beer.

  • +1

    My Republic. Need I say more.

    • You may, i've been out of the game for so long. I use the evil Telstra business and I think i've caught up in the bubble where it just works. I know inferior exists, I just don't know where.

  • +1

    Is Dodo actually bad, or are people just ripping into them because they named their company after an extinct bird that couldn’t fly?

    • Apparently they are that bad. However, you have to admire the fact they warn you with their name.

      • +2

        I don't know if anyone else does but I know I sing 'Dodo internet that dies!' whenever I hear their jingle on TV.

        • "At nine, nine-ty per month. You'll neck yourself with Doh-doh"

    • +1

      They are one of the cheapest and therefore one of the worst.
      The horror stories going back more than a decade merely round out the evidence against them.

      • +1

        One of. One of. I need the worst of the worst. Something not even Seinfeld would sign Newman up for worst.

      • Their NBN plans don’t look particularly cheap for me - same price 50mbps NBN at $70/mth. They’re unlimited but average speed is one of the lowest I have seen at 50mbps. My faster 50mbps Superloop service with 500GB (never exceeded) at $69.95/mth is superior in every way except data inclusion

  • Dodo.

    Personal experience with them.

    I am experiencing PTSD just reading their name again.

    Would not touch them with a 10 foot shit stick.

    Would recommend to worst enemy though.

  • +1

    It won't come back to bite you? They won't hassle you to help them when they are having troubles with their connections and speeds etc?

  • Southern phone

  • Dodo or Belong. Make sure you sign them up with direct debit as well (to a bank account, not a credit card).

  • Need a pole

  • Set them up with a fake “modem” with flashing lights and a help desk number that goes to a cheap prepaid SIM with an answering message. Pretend it is all “working” before you leave. See how long it takes them to realise that no one is going to call them back.

  • Is this for your mother? Don’t forget the service can be made that much worse by using a cheap modem.

  • I want to know how it all goes after you put them on a boat up shit creek and steal the paddles. Don't forget about us OP.

  • I can guess the scenario.

    Shared internet cost with housemate/office/something with other person. Other person treats this arrangement as if they paid their half, they are entitled to a perfect connection. They have no consideration for OP and would blame all internet failures on him/her and mock any failed attempts at remedy.

    • And OP is now moving out looking for some Passive Aggressive payback!

      • OP is a saint.

        My aggression wouldn't have been passive.

        Everyone hates shitty internet. What's worse than having your internet crap out? That's right, someone taking the piss out on you for it.

  • Just pray you aren't the one on the new contract as well. RIP

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