(False alert) Product Recall - Ubiquiti UniFi Dream Machine

LTwix on 10/02/2020 - 15:19
Last edited 11/02/2020 - 15:38 by 1 other user

I got a call from PCCG.

Ubiquiti has recalled the Ubiquiti UniFi Dream Machine.

Turn it off and return it for a full refund.

There is a power issue through the back plate.

No ETA on replacements.

UPDATE - no recall

The UDM passed all safety requirements and rumors of an issued recall are not true. According to the International Electrotechnical Commission IEC 60950 ch5.1 requirements for 2 prong AC, the maximum current limit for a complete unit in the application if the device isn't connected to protective earth across the voltage range is 0.25mA.

The UDM was tested by a 3rd party lab and successfully passed tests with 0.089mA in this measurement. We are contacting the distributor about spreading this false information.

https://community.ui.com/questions/No-UDM-recall-issued/dc00…

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• 

  nfr on 10/02/2020 - 16:11

  +2

  Don't let PCCG or anyone take away your dream

• 

  cruiseronroad on 10/02/2020 - 17:40

  Just got the same from wireless 1. Which is a shame seeing as it only arrived on Friday

• 

  tinnybastard on 10/02/2020 - 19:44

  +5

  Not cool!

  • 

    Twix on 10/02/2020 - 20:41

    +2

    Yeah not looking good. Another test..

    https://cdn.discordapp.com/attachments/417536567637311508/67…

• 

  gelilloabad on 10/02/2020 - 22:24

  +2

  Maybe false?
  https://community.ui.com/questions/No-UDM-recall-issued/dc00…

  • 

    Twix on 10/02/2020 - 22:34

    +1

    Thanks for the link.

    We are contacting the distributor about spreading this false information.

    Someone is in trouble :O