7/11 Fuel No Longer Requires Funds in Account

just a heads up that in the new 7/11 fuel lock in app update, it mentions that you can lock in with no funds in your account. Pretty handy

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Comments

  • +8

    That's great news

  • +7

    Time to bust the fund!

  • Just did a test locking in more than $100 worth which is how much I have on my account, and it's still telling me to top up?

    • Maybe in the next modded app version it'll have that. I assume the existing one we are using is based off an old version

  • +2

    Just confirmed this is working for me. I had to update to the latest 711 app on Android, then got prompted for new terms and this got this. Locked in some fuel without a balance.

    https://postimg.cc/GB44y9WJ

  • Great news. Just worked for me on iPhone.

  • +2

    Opened the app on my S8 and it had a pop up message advising to update to the new version. After update and accepting the T&Cs, it states no need to top up anymore. I am assuming the next time we fill up, we can use the remaining credits then pay the balance using a credit card

  • +3

    This is huge, awesome update by 7/11

  • Do you still need to link a credit card though?

    • +2

      Nope

      • Excellent, thanks!

  • +5

    Waiting patiently for mod app

    • Just use app cloner

  • +1

    Anyone else get a free coffee offer after locking in a price?
    Keep Locking In! FREE Regular Coffee appeared the next day on my offer list.

    • +3

      Yes, and free coffee tastes that much better.

      • Nothing tastes better than free.

  • +1

    What are the 'best bang for buck' options with remaining 7-Eleven top-up balances?

    • +4

      Spend it on Fuel? You can use it instead of paying via your bank card :)

    • Utilising app deals - they are usually pretty good.

  • +1

    So i assume we can go ahead and use that credit that’s been on our accounts for ages? It will feel like a free tank!

  • +1

    I'm wondering why they choosed to move this way? What States are you guys from? Looks like Tasmania, South Australia and NT have the worst prices now.

    • +2

      Most people aren't locking in prices when they have to pre-load cash. It was probably a bit ahead of its time. Allowing price locks to use with cash/card at the counter will open it up to more people to use.

      • +1

        And their credit card system was so fragile. It didn't like debit cards, this that whatever. Most people had to get a Gift Card from 7-Eleven and use that suck a f#$#k around

  • Anyone know how we can get back the "credit" we had put into the app?

    • +2

      Select my card. Top right and show that credit voucher when paying

  • +4

    My app is asking me to update, where can I find the latest spoofed version?

  • Thanks Vlad! 7 Eleven has obviously seen the writing on the wall and decided to try and increase fuel purchasing in the days ahead.

  • I got an email today from 7-Eleven confirming this:

    We have removed the top up feature in the 7-Eleven Fuel App

    You are no longer able to top up your 7-Eleven Card through the app and it is no longer a requirement to have funds on your 7-Eleven Card in order to create a Fuel Price Lock.

    If you still have funds remaining on your 7-Eleven Card you’ll still be able to spend your remaining balance in store.

  • The new app seems to encourage the user to spend down the balance. Are they trying to reduce their liabilities?

  • Hi All.

    I have updated 7/11 app recently and now I can change my location using mock location app to get best fuel price. How di i fix it.

    Thank you.

  • I like the concept of not needing the money in the app anymore, but wasn't expecting 7-11 to steal my money or to go through a lengthy and painfull process to get it back.
    My remaining balance that was still in the app was rejected in store just now (they tried 4 times to scan it, I refreshed the code each time, and was rejected every time it was scanned).
    I asked to transfer it to physical gift card and I was told this is not possible. I was advised to call the central helpdesk or something.

    Let's see if the process they proposed via email will even work.

    "From 17 June 2020 now, the My 7‑Eleven Card will be removed from the 7‑Eleven Fuel App. That means that after 11:59pm on 14 June 2020 you will no longer be able to use the funds you have on the My 7‑Eleven Card in the App.

    But do not worry, if you still have funds remaining on your My 7‑Eleven Card after 14 June 2020 today, you won’t lose them. We will arrange with you to transfer those funds to a 7‑Eleven physical Gift Card which you will then have until 14 June 2023 to spend in store. You will receive an email soon detailing how to transfer your remaining funds to a 7‑Eleven physical Gift Card.

    In the meantime, you can spend your my 7‑Eleven Card balance in store until 14 June 2020.

    To view the current balance on your My 7‑Eleven Card, open the Fuel App and click the ‘My Card’.

    Keep an eye out for our Email coming soon which will explain how to transfer your balance to a new 7‑Eleven physical Gift Card."

    • I used fund in the APP twice this month without problems. Now the balance is down to less than $10. I'll use it up before 14 June to avoid hassle.

      Maybe it is your store/operator's problem. Try to use it at another location. BTW, it said paid by giftcard on the receipt.

      • I normally only buy fuel (always in the same 7-11, never had issues before).
        I filled up yesterday, so now I definitely don't need to buy anything there for the next month.

        I'm upset because the employee was almost blaming me, it was solely my issue the balance was not working. He concluded by saying the balance is not valid and I had to use another payment method.
        24/7 support from 7-11 also didn't respond yet after 20 hours.

  • Tried to use app balance to buy gift card, but it is not working. Strange thing 711…

    • +1

      Can't use the gift card /app balance to buy a gift card. Stupid I know.

  • +1

    Has anyone heard what the process is to get those physical gift cards?

    • +1

      I'd like to know to. Updated the app and it's no longer showing my funds!

      • Answering my own question..
        They've got a link to initiate the gift card process on their website.
        I did however need to reset my password as I never got an email from them with my log in details.

        • +1

          I contacted them via the website a few days ago. They sent me an email which included a temporary password.

          Now to see when it arrives

          • @SomeGuyOnOzB: No physical cards at this stage

            But there is a digital gift card in my account.

            (Original email, log into my account, manage cards, then can add to Google or Apple pay, then can view and/or take pictures for your phone to use)

            • @SomeGuyOnOzB: I havent received mine either, called them today and they say there are delays because of high number of people asking for them. Its been a month since I've given them details for the gift card and theres still no eta on when the card will be shipped out. What were they expecting, people to not ask for their money?

              • @relentlessM8: In the meantime, I think you can use the digital gift cards in your account, instead.

                I haven't tried them out yet. It'll be weeks before I refuel

              • @relentlessM8: I received an email 3 July stating that it's on its way. Yet to receive it.

                Might give them a call next week.

      • Does anyone know how to lock the fuel price using a fake location? Its not working anymore 😢😢

        • +1

          Broken. Apparently they spent millions on the new app to ensure it can't be faked.

          The new app also won't let you use a code if it thinks you've "faked it". Blocked my daughter using her voucher that I'd locked in.

          Back to Costco fuel for me.

  • Jailbroken ipad and fake gps is working fine.
    Liberty lite to hide jailbroken app.

    i even lock for my friends.

    no issues

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