UPDATE: Error on my Illion credit file, provided doc and hopefully should clear and will try again.
Long time lurker, first time forum poster here.
So I moved into a place about 6 weeks ago, about 3 weeks in I got electricity connected to ReAmped Energy, no sweat there.
Around the deadline of the Free Unlimited Calls/Texts/200GB Data for Life of Your Energy Plan deal I managed to get Amaysim to agree to honour it upon my signup and the $80 prepaid deposit, so I paid, and signed up.
Then I got an email:
*We perform a credit check on every customer before transferring their service. Unfortunately your application was unsuccessful and your order has been cancelled.
Check your credit status
If you wish to discuss the details of your credit status further, please contact Dun & Bradstreet, Public Access Centre on 132 333.*
Not entirely surprised by this, I've had health issues and subsequent financial hardship, but have consistently been in communication with all debtors, worked with a financial counsellor and successfully cleared a bunch of debts over the last year. To the best of my knowledge, I'm now clear.
My first guess is D&B, which are now illion.com.au (bizarre that they've listed 'Dun & Bradstreet') haven't updated my records.
So I did a search for me on illion.com.au.
This is what I got:
- Risk of Failure Report Unincorporated Entity
Risk of Late Payment Unincorporated Entity *
Pretty safe guess that this is what Amaysim got too.
Bizarre to me, however, that:
A. I didn't have any issue with ReAmped,
B. The're doing a credit check for a PREPAID account,
C. This is an essential service (some memory of these services legally not being able to be refused bocz they're, like, essential, maybe?), do they even have the right to not connect me?
If anyone has any feedback, advice or insight it'd be appreciated!