So I put in an order on the 9th of March, and my order still hasn't been dispatched. They advertise 10 - 14 business days on their website, and so on the 10th day (Monday) I put in an email saying when they aim to have it delivered by and they said end of the week. It was never dispatched and so I sent another email asking when they hope to have it dispatched and they haven't responded. It doesn't help that they've shut down their call centre, so I have no one that I can call.
In your experience, how long did it take until they eventually dispatched your order? Furthermore, would it be worth putting in a complaint to the ACCC?