Howdy. Long time lurker. First-time poster.
Just wondering if anyone else is in the same boat as me. TechFast support has now had my returned system for a week, but no response to my requests for an update.
Is it a one-off, or are other people in the same boat?
Received a dead system on the 19th of March (courier damage). After some troubleshooting back and forth with support sent the PC back and it arrived back with them last Monday (30th March). No updates about its status/what happens next. Just trying to work out if I should just do a chargeback and move on? Or give them a longer chance to sort this out. I realise we are all struggling in our own way right now and I hate being "that guy" to a small business, but with WFH now being a long term thing, I really need my own PC and this unit was ordered on the 23rd of Feb.