Twitter Feed Not Updating?

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  CC123 on 08/06/2020 - 23:17

  +3

  Message by Neil here explains it.

  OzBargain's Twitter account has been locked by Twitter and we're working on getting this resolved but may take a long time.

• 

  Dorminate on 09/06/2020 - 00:02

  +2

  Thank you.

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  Moderatorscotty on 10/06/2020 - 14:51

  Our Twitter account @ozbargain has been locked so our backend is not able to tweet new deals. However the main issue right now is that we are not able to log into the OzBargain account (to resolve the account suspension issue), as the two-factor authentication SMS never arrives.

  Moreover the Twitter support seems to be either incompetent, or powered by keyword-matching AI that has zero intelligence. We have submitted the support tickets three times, stating the 2FA issue, but they have always replied with the same canned message asking us to reset password.

  Anyone knows anybody at Twitter that can look at our issue?

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  ce5himm on 11/06/2020 - 22:24

  hope this issue gets solved soon. was wondering the same question during the past days.

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  tanithia on 16/06/2020 - 10:50

  Any progress with this? I’m really missing the twitter feed, it was my primary source of up to date deal posts!

  • 

    Moderatorscotty on 16/06/2020 - 11:32

    Can't contact any human at Twitter. We've tried the support tickets, tweeting @TwitterSupport & @TwitterAU and tried to connect someone at TwitterAU on LinkedIn.

    Meanwhile I've set up a temporary account @ozbargainnew where you can follow. It's basically the same thing — all new deals tweeted.

    • 

      tanithia on 16/06/2020 - 15:46

      Wonderful! Thank you so much!

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  Moderatorneil on 22/06/2020 - 23:45

  The @ozbargain Twitter account is now unlocked. Tweets incoming…

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  tanithia on 03/07/2020 - 13:25

  Twitter is not your friend, both your accounts have been locked this time! What’s going around on?!

  • 

    Moderatorneil on 03/07/2020 - 13:42

    Yep, OzBargain and ChoiceCheapies are now locked. Trying to get them unlocked again. A lot of our other accounts were also locked but we've managed to unlock them.

    I suspect Twitter is doing more checks for bots. We are a bot but not the bad election interference or state actor bots they are trying to get rid off.

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  arend on 16/07/2020 - 09:47

  Looks like they are back up now.
  Thanks - I feel like I'm a part of the community again!

  • 

    Moderatorneil on 16/07/2020 - 10:11

    Yep, this is what they said:

    A little background: We have systems that find and remove automated spam Twitter accounts, and it looks like yours was flagged as spam by mistake. This can happen if an account exhibits automated behavior in violation of our rules.

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  tanithia on 16/07/2020 - 17:30

  You’re back! Thanks for pursuing this issue, I was missing you on my twitter feed :)