I sold my phone through Facebook Marketplace. Transaction was done through Paypal. I delivered the phone to buyer. After 10 days buyer claimed somebody else used his credit card and disputed transaction. Paypal asked me about the information.
I provided them with all the conversation (messages) and buyers details as well. At the end paypal decided to close the case in favour of buyer as they said I don't have any shipping details but in the messages you can clearly see that the buyer bought the phone and collected it.
Now issue is buyer is not responding and paypal has deducted money from my account. I have not only lost my money but phone as well.
Does anybody know what are my options here?