Flick Pest Control Termites Department Is Shady

The builder of my house had the land treated for Termites four years ago, per the criteria the house needs to be inspected every year to qualify for warranty. This costs $220 dollars for a man to come to your property to tap on the walls and press a moisture meter on the wall to see if there are any moisture. This process takes less than fifteen minutes. So basically it's insurance to have this process done in case something happens, and that's okay.

Until this year, I was told the inspection is due and the gentleman came and did his business, I received another call a day later saying I'm due for a $2000+ Trench and Treat as advised by the gentleman that came to inspect the day before. I was told that usually it would've been done every six years, but due to an change in policy by the Australian government, it's now every four.

By this line of logic, I asked whether if this would have been required whether an inspection was done or not, and was told yes, as it's government policy. So I asked whether if I am still covered for this year at least because I spent $220 bucks the day before, I was told NO because I am not going ahead with the $2000+ trench and treat. It's shady business practice because now I decide that I do not want to go a head with this trench and treat and waste $220 bucks for no reason. Had I was told prior to this inspection that an Trench and Treat is required and is due because of government policy, I would have not wanted the inspection AND the treatment. This kind of baiting business strategy is disgusting.

That's the context of the situation, anyone know what are my best chances to get my $220 back? These are hard times during COVID and I could use the money on things that are much more important.

Your advice is much appreciated.

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Comments

  • cool story

    /thread

    • +6

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  • +1

    TLDR

    Paid $220 for termite inspection as per building warranty requirement. Was told after the inspection that they need to have it treated this year as per revised periodic treatment interval for aforementioned warranty.

    OP would have declined inspection as OP was only willing to pay $220 to keep said warranty valid, and to void the warranty at the next treatment interval.

    OP wants the $220 back.

    • The hero we need, but not the one we deserve

  • +1

    Get rid of these clowns. They've been scamming you well and good.
    If your house was built only 4 years ago it most likely has a physical barrier. Find out what exactly it was and the warranty duration? For example termimesh is 10 years.
    It's up to you to get another termite barrier done if you want and would depend on where your house is and risk factors involved. Regardless get rid of these pests you are using and find someone new. Cheers!

    To get your money back you need to know what initial treatment was done and warranty duration. Catch them on their lie and threaten to complain to relevant authorities in your state for deceitful practise. Kick up a fuss and it might work. But seems like you're dealing with a deceitful mob anyways so might have to write it of as lesson learnt.

    • Cheers mate, I'll contact the ACCC

  • I know this is an old chat but I bet you didn't get your refund. I have just had the worst experience with these clowns.

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