Why do Coles and Woolworths staff always get grumpy when you ask for a refund.
Refunds at Coles and Woolworths
Moneyinthebank on 04/12/2020 - 17:21
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They don’t, they have always been friendly enough to me when I ask for either a refund or an item for free due to scanning policy.
Depends on what you are refunding? But yes if you bring back a trolley full of toilet paper, then they do get grumpy!
I myself have never found them to be grumpy, but then I'm normally nice to them :)
always get grumpy
Anyone to add to this confirmation bias?
EDIT: 2 posts came before my comment :D… so far no… but early days.
I think we need more of a story, from either side, otherwise we don't have much to go on.
As an example, a earlier post on OzBargain claimed Coles and Don Smallgoods should be named, shamed and made publicly accountable for maggots on a cheese & ham platter, and even gave video and photo evidence, but the person quickly disappeared when it turned out the maggots were from their own bad food-handling practices. I don't know my original point was of giving this analogy, but in any case, that's why I wear an onion on my belt.
Could be that they are grumpy because they are 40yo and working at the service desk at some Woolworth at the non trendy part of town. Would need more context.
Maybe because they prefer people to know how to spell ‘bargain’?
Is "bargin" an acceptable alternative?
This sounds like a Pam or ilove post…. Username change for one of them I wonder? 🤔
They don't like you
Why do Coles and Woolworths staff always get grumpy when you ask for a refund
Because you purchased the item at Aldi?
You must make your mum so proud.
I bought mens slippers for 12 dollars
I thought they were 6 dollars
Every item around them was marked down half price except for this one
I didn't notice this wasn't marked down until I went back in to check after I paidShe was GRUMPY!
Scarred this one time or there is a pattern?
Pattern she is grumpy
All other Coles and Woolworths?? Or tarring them all with the same brush?
I don think Woolies and Coles do a change of mind refund now. Don't they? All because of "COVID"
no refunds anymore excuse is covid… essentially they both used covid to make more money…
I find most supermarket staff incompetent and/or grumpy in general…
Ya had a few grumpy ones went in for scanning policy freebie
Think maybe some of the managers think they are god
Most employees I have had a positive experience overall
Depends who you ask, how you ask, how busy they are at the time, etc etc