How to Deal with an eBay Scammer Returning a Different Item

dins on 09/03/2021 - 15:17
Last edited 09/03/2021 - 17:07 by 1 other user

Thought I post this as it might help some people here going through a similar situation. Just the other week I had an eBay buyer/scammer buy a brand new and sealed earbuds off me and then claimed it was faulty. I accepted the return and he ofc ended up returning a unit with a different serial number.

Not that it's going to really matter anyways in an eBay dispute but if possible I always take notes and pics of the serial numbers of high priced items I sell just so that I know what's what. It's way too easy for scammers to do this sort of thing on eBay and get away with it and I'm pretty sure they are well aware of that. It has happened to me in the past as well.

If you are in a similar situation there is however a way to protect your funds. Just contact eBay and ask for them to email you a statutory declaration form (online help chat should be able to do that now). Fill it out and get it signed and witnessed by a JP asap and then follow the instructions provided to add it to your case.

Give it a couple of days and if you still haven't heard back again get on eBay online help chat (during business hours) and let them know that you have already added the statutory declaration to the case and they should be able to sort it out within a few minutes.

Hope that helps!

Mod: Poll with multiple options for the same thing, written in a different way, removed.

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Comments

  • SF3 on 09/03/2021 - 15:25
    +5

    You have the (profanity)er's address.

    Get the Bikies on the buyer!!!

    • dins on 09/03/2021 - 15:32
      +1

      Is there a bikies hotline I can ring up couldn't find it on yellow pages.

      • Muzeeb on 09/03/2021 - 15:38
        +3

        1800 BIK IES

        • dins on 09/03/2021 - 15:44

          Rang that number and ended up getting transferred to crime stoppers?

          There is this fella on airtasker tho. Seems dedicated, legit and not too wholesome.

  • BertieBrown on 09/03/2021 - 15:42
    +4

    It always shits me that people even do this to begin with (the scamming-not the selling on eBay). Don’t people have better things to do with their lives?

    • dins on 09/03/2021 - 15:53
      +1

      They know they'll get away with it scot-free. Even in this case and a few similar cases in the past all of them got refunded via eBay/PayPal. However the stat dec should protect you if you get on it quickly.

    • Seraphin7 on 09/03/2021 - 15:59
      +4

      You've got to remember that you're dealing with the general public … where there exists a certain cohort who'll rip you off for whatever they can lay they grubby little fingers on.

      In short, no, they don't have better things to do with their lives.

  • Bonbi on 09/03/2021 - 15:56
    +2

    What's up with the poll options?

    • holdenmg on 09/03/2021 - 16:02
      +3

      I dunno. I'm surprised Group Hug wasn't there. lol

      • dins on 09/03/2021 - 16:04

        Thought about it long and hard but didn't make the top three.

    • Muzeeb on 09/03/2021 - 16:02
      +3

      Just pick one at random. They all mean the same thing.

      • holdenmg on 09/03/2021 - 16:05
        +3

        That is just how I vote anyways. But thanks.

  • plmko on 09/03/2021 - 18:39
    +1

    What does the Justice of Peace do here, just stops Ebay ripping the funds off you?

    • dins on 09/03/2021 - 18:41

      To sign and witness the stat dec. With that eBay then refunds the scammer but out of their own deep pockets.

      • capslock janitor on 17/04/2021 - 15:08

        nice tip; do they just sign or ask about it lol

        • dins on 17/04/2021 - 15:22
          +1

          They only ask you to confirm that what has been written on the stat dec is true since it's legally binding. Then they check ID once you sign it and sign it themselves with their info. From there you just have to upload the signed stat dec to eBay using the link provided and they should refund the scammer themselves.

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