Hey guys hope you're all doing well!
Now I am a bit lost because I've returned a faulty Hisense 5.1.2 Dolby Atmos that I actually got because it was a deal posted here and I needed it.
The soundbar itself was pretty good but it had a major fault. The right side constantly made a thumping noise even if I paused and or have nothing playing. All was good Hisense approved the refund/return.
Bing lee did not want to refund in the original payment though and said that because Ive used it for a bit of time (well what the heck was I supposed to do? Buy it then just display it in my room?) ( June 2020 - March 2021 ) they're only going to refund me via gift cards that will expire within 4 years… I asked for a refund back into my account but they denied and said gift cards only.
I'm just wondering if they can do that and if I can do anything else but accept the gift cards that will expire within 4 years? I'm just asking because I myself am not too sure. I've read the ACC and all that but are they just guidelines?
Note: I've purchased it on June 2020.
I can upload a video but I'm not sure where? The noise is very annoying.
edit1: Hey thanks guys! All is resolved. Bing Lee Liverpool was the one that did this to me but Bing Lee Bankstown was the one who called and fixed this up for me.
I appreciate all your help!