Recently I purchased two transactions At BWS via shopback as they were having a big cash back promotion
What I did not realise is when you pay with the Woolworths gift card you are unable to claim cashback.
My argument has two sides.
you can only view the terms and conditions of shop back , at least when you are using the app on your phone if you click the red cashback info at the bottom ..
No reasonable consumer would expect that a store gift card would cause trouble
When selling the physical or non physical gift card Woolworths group has stated the card is valid as cash at BWS how but through this policy that shop back has said has been employed by BWS I am being significantly disadvantaged and it goes against with terms and conditions of the gift card
Long story short Woolworths has given me a $30 gift card , shop back has given me a $10 gift card
I have a meeting with the ACCC on Tuesday and I am going to fight this - ok I admit i dont ACTUALLY have a meeting with them in person, The person I need to speak with should be available on Tuesday
I am still out by $15 and my time and quite frankly I wouldn't care if I was out by 50 cent the principle is wrong and I believe it is illegal