Unable to Reach out to Manufacturers to Discuss My Innovation Idea

Countryboyperth on 05/05/2021 - 13:33

Hi,

I have come up with an innovation idea which can be implemented in a washing machine but only manufacturers can implement that idea. I have taken provisional patent in Australia for this innovation. I have tried to contact LG, Whirlpool and Fisher and Paykel to discuss my idea. I have sent numerous emails and have contacted them via contact us page but received no response. The call centre is designed to handle equipment fault and nothing else. I am surprised that washing machine suppliers don't have any ways and means of reaching them to discuss the innovation ideas. Probably it is true for other industries as well. I think my innovation is a good idea which can make the washing efficient and will cost next to nothing but good for the environment. I am reaching out to Ozbargain community to guide me how to contact the right person especially in any reputed washing machine company. It is a pity (or I am unaware) that companies don't welcome innovation ideas/feedback from the general public.

Also I wanted to check if there are any website/s where in I can post the idea for the manufacturer to contact me.

Thanks very much in advance.

Electrical & Electronics

closed Comments

  • MrHyde on 05/05/2021 - 13:35
    +2

    Post it here

    • Countryboyperth on 05/05/2021 - 13:47

      I have already described it without giving away my IP. I have taken the provisional patent and as explained, it can be implemented by the manufacturers only.

      • djkelly69 on 05/05/2021 - 13:51
        +1

        If you have a patent doesn't that mean you can post the details/IP?

        • Quantumcat on 05/05/2021 - 14:37

          Yes this, if you have a patent you don't have to worry about anyone implementing the idea for free

    • CrispyChrispy on 05/05/2021 - 13:47
      +2

      I really doubt anyone would take it seriously though.

  • Muzeeb on 05/05/2021 - 13:40

    Fly to China / Taiwan and knock on their door.

  • YeemaiI on 05/05/2021 - 13:44
    +3

    They probably already have their own extensive R&D team to do the innovating for them.

  • [Deactivated] on 05/05/2021 - 13:46
    +2

    You've got a provisional patent so they can't implement it anyway if they wanted to.

    • Zephyrus on 05/05/2021 - 13:52
      +2

      I assume he wants to license it to them

      • Countryboyperth on 05/05/2021 - 13:54

        Correct

        • uncompressed on 05/05/2021 - 14:08

          If I were in their shoes, I would be very wary of unsolicited product ideastoo .

          I get a large number of these in my line of work and little do they know that most of them are already being looked into, worked on, and planned for the future or even abandoned. We just don't want any misunderstanding about the ownership of those ideas.

  • CrispyChrispy on 05/05/2021 - 13:46
    +5

    I am surprised that washing machine suppliers don't have any ways and means of reaching them to discuss the innovation ideas.

    The amount of s*** people would send would make them close this within a day.

  • Zephyrus on 05/05/2021 - 13:54
    +3

    Post it here, you have a patent. That's the whole deal, you get a patent and this means people can't copy your idea for a period of time, but you have to tell everyone how to do it and it becomes public knowledge eventually.
    I'm an electronics engineer, I don't design dishwashers, but I might be able to tell you any problems your idea has.

    • lunchbox99 on 05/05/2021 - 14:01

      I'm a nosy busybody, so I want to know as well. Give us the patent number OP ( I can see why they wouldn't cause that links their OzB presence to them IRL).

      No more flame wars, trolling or shit posting would be possible (or is it just me that does that?).

        • lunchbox99 on 05/05/2021 - 14:06
          +2

          I don't get it. Makes zero sense to me.

          If I set my LG to wash at 40C, it does exactly this already. It uses hot water (from the hot inlet) to wash the detergent, then adds cold water to get to the right approx temp.

        • Zephyrus on 05/05/2021 - 14:07
          +1

          If that's the patent, I've got bad news for you OP. Many washing machines come with cold water only inlets and they heat the water up internally for this exact reason. Others use hot and cold water inlets and mix the two to get the desired temperature.

          • lunchbox99 on 05/05/2021 - 14:12

            @Zephyrus: My asko was like that ie cold water only

          • Quantumcat on 05/05/2021 - 14:40

            @Zephyrus: Can you explain what OP's idea is? I don't get it. What does "wash the detergent" mean? Does that mean the non-rinse part of the cycle?

            • jorf on 05/05/2021 - 14:47
              +1

              @Quantumcat: He means the water used to wash the detergent down into the machine from the reservoir.

  • [Deactivated] on 05/05/2021 - 13:56

    All major companies have a consumer feedback line for complaint\suggestions. Is required by consumer law. Whether they have a line especially for people who want to get payed for their feedback\suggestions is another matter though. Better off contracting a company to build a few of these washing machines from your original blueprint then sell them locally and build up from there, establish your own brand name.

    BTW it's theoretically impossible for something that is 'synthetic' to be good for the environment which is 'natural'. Mother nature has zero tolerance for synthetic man-made products thus she negates them with oxygen and water which eventually removes them from our world.

    • Zephyrus on 05/05/2021 - 14:01

      They absolutely don't have to. Give Google a call, there's no complaint number.

      • [Deactivated] on 05/05/2021 - 14:05

        You have to be able to contact the company. How else can you return their products if it is faulty?

        • Zephyrus on 05/05/2021 - 14:06

          Give me the number then. You have to be able to return it, not complain.

          • [Deactivated] on 05/05/2021 - 14:07

            @Zephyrus: Google "contact google customer support".

            • Zephyrus on 05/05/2021 - 14:10

              @[Deactivated]: That's a US number.

              You only have to have some way of returning it to the retailer, not of complaining direct to the manufacturer.

              Think about it, if you go a vegetable market, can you call the farmer and complain that your vegetables are defective? Can you call the stall holder? No, but you can complain directly in person.

              • rompastompa on 05/05/2021 - 14:18

                @Zephyrus: Not a number per say, but you can get a call back.

                Have your phone nearby? We'll be calling you within 1 min. Our call may come from an unrecognized or international number.

                Contact Google > "Faulty" > Other > Next Step > Get a Call

              • [Deactivated] on 05/05/2021 - 14:19

                @Zephyrus: No, you need to able to deal directly with the manufacturer too. To provide feedback that their product is dangerous etc. Google would have an Australian contact too if they a selling their products in Australia. Vegetables are a bit different though as they are not a synthetic, manufactured item.

              • lunchbox99 on 05/05/2021 - 14:23

                @Zephyrus: I got a turnip shaped like a thingy. I want to complain to the farmer. Ironically my thingy is shaped like a turnip.

  • SF3 on 05/05/2021 - 14:11

    Kickstarter?

  • Moderatorscrimshaw on 05/05/2021 - 14:53

    Thread closed by request

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