Would You Buy a Robot Vaccum on Kogan?

Hi All,
Thinking of buying the robot vaccum on Kogan as its $100 cheaper than its nearest rival. Has anyone bought anything from there recently and had any issues?
This will be first time i order from them if i go down this route.

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Comments

  • +3

    Kogan flout consumer laws all the time and would rather risk a fine vs losing money due to refunds The customer comes last with Kogan.

    If you still choose to buy, use a credit card for more protection.

  • +5

    I'd never buy anything from Kogan . My impression on others people's purchases is that it's all shit.

  • +3

    I bought a cheapish item from Kogan once and will never do it again. They spam the absolute faeces out of you afterwards and if you have a warranty issue they are a PITA.

    I would rather spend the extra $100 and buy from a decent seller. I will never buy from Kogan (or Dick Smith or whoever else they own) again for as long as I live.

  • +3

    Buy from Kogan at your own peril. They have a lousy reputation for customer service

  • +2

    I will never buy from kogan, regardless of discount.

  • +2

    Never bought or will support Kogan. Poor/none customer service, cheap quality products and price jacking during pandemic.

  • +1

    I generally avoid Kogan, especially any Marketplace item aka not SOLD BY KOGAN.com.au products

  • +1

    Thought about it and nope. Too much effort should something go wrong. Maybe for something that is cheap and unlikely to break.

    • +1

      Yes, thats my original thought too, but looks like ozbargain has spoken :)

  • +1

    I think AliExpress items are less shit than Kogan.

    • I considered aliexpress, but dont think the item will be delivered on time, and have a few reservations if issues arise

  • Kogan branded stuff is really bad, their website has their own internal reviews system always showing 4 stars, when you go to product review the stars are much less, they also stop you posting review after it times out, i have bought several items and you can only post review on their product after a short window. Although their reseller items are good of the known brands

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