Had an issue with a Bunnings store, not price matching an Amazon item (fulfilled by Amazon AU via Amazon AU), which was in stock and available for delivery (ETA next day in Sydney, a Saturday no less!). The staff members including a store manager (he claims he was anyway) told me that they don't price match if the item can't be delivered in the same day, as per their red price match poster. I have never heard this excuse before. They pointed to the price match poster, the poster's exact wording is: "if you find a competitor's lower price (including GST and delivery charges) on the same in-stock item that’s available for same-day delivery or collection, we'll beat it by 10%".
Is the staff right that the policy only applies to items that can be delivered on the same day?
However, on Bunnings' webpage Price Policy, the first paragraph states that "Our lowest prices policy applies to any lower price on an item that is in-stock and available for delivery or collection on the same day from a competitor’s online or physical store in Australia". This clearly is contrary to the words in the poster and the second paragraph on the same website, which quotes the "…same-day delivery" again.
With these confusing terms for a price policy, Bunnings can basically use this as they like to refuse any online based stores, as other than Amazon, I haven't had items that can be delivered on the same day. IMO, this makes their claim that they match online stores (Ebay, Kogan, Catch etc) a false claim really.
Please let us know your own comprehension of the language used in the policy by voting in the poll.