nbn Router Configuration PPPOE And DHCP

sequence21 on 07/07/2021 - 23:47
Last edited 08/07/2021 - 10:51 by 1 other user

Wondering if anyone has run into this problem before and know a fix.

I currently have NBN FTTP and i use the Amazon Eero Mesh System and i have 3 units. The base unit goes directly into my NBN box and i have no separate routers. Now i am wanting to switch from Aussie broadband to another provider because i am nearing the end of the 6 month discount. I ran into some troubles connecting to Tangerine NBN network and after a few chats with their Technical team, they told me my Amazon Eero modem does not support PPPOE which they and other NBN providers use. Aussie broadband and a few others use IPOE/DHCP which is supported by the Amazone Eero modem.

I have a spare Tenda NOVA MW3 at hand which supports both IPOE and PPPOE connections and i was wondering if i could connect this directly to the NBN box using an NBN provider that utilises the PPPOE connection. Then enable bridge mode and connect my Amazon Eero to the Tenda Nova router via eternet backhaul but knowing the Eero device only supports IPOE/DHCP. Will this work or will i just need to buy a new router that supports both connections then connect my eero units to it. If this is the case, any suggestions for a good NBN FTTP router that supports both IPOE AND PPPOE connection types.

Thanks for any advice and help. :)

• 

  EightImmortals on 08/07/2021 - 07:22

  +1

  Have you tried?

  • 

    sequence21 on 08/07/2021 - 22:41

    No i left Tangerine within the 14 day window and switch to aussiebroadband. Only to find out now i had a spare tenda MW3 router. Don't want to order a new service if it won't work the way i mentioned.

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  ESEMCE on 08/07/2021 - 08:47

  +3

  What are you bridging?
  Doesn't sound like it'll work to me as Bridge mode is to a modem, but you'd be connecting a router to another router.

  Likely what you need to do is enable DMZ in the Tenda and just hook up the eero to one of the Tenda's spare Ethernet ports.
  You'll be double NAT, but it's the best possible setup if you want/need to keep the eero.

  The only other solution would be to switch ISP to another DHCP provider.

  • 

    sequence21 on 08/07/2021 - 22:43

    Thanks, TBH the whole bridging term is new to me but you are right i am connecting a router to a router in my situation. I understand double NAT but dumb question what is "DMZ"?

    • 

      ESEMCE on 09/07/2021 - 10:28

      +1

      "Demilitarised Zone"
      It's a way to minimise the interference of the first router on the performance of the second.
      You'll still be Double NAT, but the first router will otherwise pass all traffic through to the Eero without any further rules being enforced.

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  PissLUR on 08/07/2021 - 10:26

  +2

  any suggestions for a good NBN FTTP router that supports both IPOE AND PPPOE connection types.

  Xiaomi MI AX3600 Router

  • 

    sequence21 on 08/07/2021 - 22:43

    Thanks, ill do a bit of research on this one.

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  Twix on 08/07/2021 - 10:45

  +1

  MW3 is limited to 100Mbps. With FTTP you can get 1000Mbps and 250Mbps and the MW3 will be a bottleneck on those plans. Which plan have you signed up for with Tangerine?

  In no particular order here is what you can do.

  1 - plugin eero to the LAN port on the MW3. This is called a double NAT. For casual browsing and Netflix you can get away with double NAT. Double NAT can break access to Plex, cameras, remote access, servers, home automation and more. A double NAT will happen if you put any new router before the eero.

  2 - plugin eero to the LAN port on the MW3 and configure eero as the access point. This method turns off device bandwidth usage, device blocking and so on.

  3 - if you want eero's device bandwidth usage, device blocking and so on to work properly swap from Tangerine to an IPoE ISP. There is Superloop, Aussie BB, Telstra/Belong, Launtel and Optus.

  4 - replace the eero and MW3 altogether with Nest Wi-Fi, Netgear Orbi, TP-Link Deco or Amplifi by Ubiquiti Labs. These mesh systems support PPPoE and IPoE.

  • 

    sequence21 on 08/07/2021 - 22:47

    Thanks, i am not a big user and i tend to go for only the NBN 50 plans the max speed limit on MW3 is fine. The only cameras i have is a Ring Floodlight camera. Will double nat affect my Ring Camera which only requires an internet connection? I will give your instructions a go with my current connect, thanks.

    • 

      Twix on 08/07/2021 - 22:54

      Double NAT might break remote access to your Ring floodlight camera. I haven't used Ring so I'm not 100% sure. Why don't you swap to an IPoE ISP and use the eero?

    • 

      ESEMCE on 09/07/2021 - 10:30

      +1

      Could connect the Ring direct to the MW3 as a workaround assuming you don't need LAN access to it?

      • 

        sequence21 on 09/07/2021 - 19:58

        Good Idea ! Thanks

  • 

    n2h on 25/07/2021 - 19:43

    Waste too much money for other wifi routers. You should suggest him/her a mikrotik 750gr3 then plug eero mesh wifi to it in bridge mode. This is the best bang for his/her buck

    • 

      Twix on 25/07/2021 - 19:55

      I doubt they want to learn MikroTik RouterOS. Changing ISP is the easiest solution.

      • 

        n2h on 25/07/2021 - 20:03

        If you want advanced features like load balancing multi wan, it will take a lot of time to learn. If you just want to setup some basic features like pppoe, dhcp, dns, enough for home internet, it will take you about 30mins to learn and setup. There are a lot of tutorials for basic mikrotik configuration like this, just about 10 minutes to learn

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  n2h on 25/07/2021 - 19:39

  Keep your eero and set it to bridge mode. Buy mikrotik 750 gr3 about less than $90 for router then plug the eero to mikrotik router. This combo is pretty good, can handle 200 users easily.

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  Virus-7 on 08/06/2022 - 09:14

  As of the release of eeroOS v6.6.1 (released December 16, 2021) and eero App version 6.13.0, eero 6, eero 6+, eero Pro 6 & eero Pro 6E now support PPPoE.

  Source: Does eero support PPPoE?