I have a 50Mbps/20Mbps with Superloop currently, previously with ABB however whenever Kids play online on XBOX it frequently drops and lags,
These lags are not evident while streaming on TV, I just assume Xbox game servers may be more sensitive to internet drops.
Other than this there is no other problem with internet.
My Xbox is on WIFI and am using Telstra smart modem, which is in next room to the xbox.
Super loop advised me to switch to 5gHz connection than the 2.4gHz connection , but that didnt help much.
Also my TV doesnt work on 5gHz connection.
Should I switch to higher speed plan or anything else can be done.