Received Damaged BBQ from eBay

I purchased a brand new BBQ from eBay the seller has sold over 100 and has positive feedback. Once I opened the box I noticed it was wonky and parts of it was bent, eg. the lid doesn’t close and it’s legs are really wobbly.

I contacted the seller saying it faulty and he made it out like I was crazy saying it’s a light weight item what did I expect.

Should I just let it go?

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Comments

  • +17 votes

    https://resolutioncentre.ebay.com.au/

    File a damaged item claim. End.

  • +4 votes

    Lucky you’re the buyer in this case.

    Rip to seller if they think they’re getting off. Should have no problems filing for a replacement or refund through eBay.

    • +1 vote

      Or even a partial refund. However if it is really flimsy, they should redo their ad. Take pix, and send them through.

      Did you use Paypal?

  • +1 vote

    Simply file an INAD case with eBay

  •  

    What did you expect? Adequate packaging. If it works, and is good enough, then sure, let it go, and use it. If not, as everyone else said, just open a dispute.

  •  

    Do you have the listing?
    I want to see what bbq's they're selling

    •  

      It’s called “ Stainless Steel Outdoor Portable Foldable Charcoal BBQ Grill Camping Picnic Set”

      • +1 vote

        Yep just looked it up.

        They're made to a budget and unfortunately you pay for what you get.

        I wouldnt say its faulty

        Its more a design feature

      •  

        If they're actually designed for camping, then being light weight is intentional. When you're carrying your gear, weight matters. Being flimsy is a side effect of the low weight.

  •  

    get refund use paypal