Win10 Cannot Access Synology NAS from Explorer (Path Not Found)

tooblue on 14/08/2021 - 10:50

I recently installed a new NAS DS211j but one of the computers cannot access the files. Screenshot provided (https://files.ozbargain.com.au/upload/83594/90656/capture.pn…).

I can see the NAS name "Ds211j" in Windows File Explorer but it reports "network path not found" error when I click it. All functions and files are running fine if I use192.168.0.XXX:5000 in browser.

This computer is running Windows 10 ver 21H1. I have multiple computers and multiple NAS setup. This computer have access to all other NAS except this one. All other computers have access to this NAS. I could not find any difference the network settings. Searched Internet and didn't find any relevant information.

Computing Microsoft NAS Operating System Synology

Comments

  • No Username on 14/08/2021 - 11:04
    +1

    Try \\192.168.0.XXX

    Check SMB Config on NAS.

  • jaybee87 on 14/08/2021 - 11:11

    Check that your network is set to private and network sharing options are turned on

  • pjetson on 14/08/2021 - 11:29

    On the NAS, go to Control Panel, then File Services, then click on the Advanced Services button.

    What are Maximum SMB protocol and Minimum SMB protocol set to?

  • supermad1234 on 14/08/2021 - 13:35

    Your NAS probably using SMB version 1 which was not supported by Windows 10
    Try to enable it using this instruction
    Hope this will help.

    • lunchbox99 on 14/08/2021 - 13:48

      Synology supports smb3

  • askme69 on 14/08/2021 - 18:29

    My Synology does the same. It keeps falling off the network, but i can access it via a browser.

    I leep having yo do the SMB share reset every few months.

  • mikeb on 16/08/2021 - 11:18

    I've had the same problem. It's infuriating. Playing around with SMB settings made no difference. Try mapping it as a drive with the Synology Assistant.

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