Ok so I have a lenovo gaming 3i laptop, it's about a month old.
I bought extra ram and an extra hard drive to put in it.
There are 10 screws on the bottom that need to be undone, all the same head size..
9 out of the 10 needed came out fine, the middle one would not. It spins and then makes a clicking sound. I put some pressure but not too much I don't want to break anything. Tried for a while no luck, started to worry about stripping the Phillips head of the screw so stopped.
I assume this is a manufacturing flaw?
I'm not sure why the screw won't come out, perhaps I could do something else with it?
Is it covered by warranty? Would they (jb-hi-fi) just replace the unit or would I have to wait for lenovo to test it? My issue is I need it for work can't be without it for more than a week without pain.
It's so ridiculous, a screw problem….
I called jb hi fi and they said as it is under 3 months old it can be returned and swapped over for another. Seems silly over such a small thing but a fault is a fault I guess…