Just looking for advice in case Auspost can't find my package.
I have sent my Note 10+ in for repair under warranty through Australia Post, with a supplied postage label from Samsung. The phone was sent on the 14th of August and it made it to Chullora on the 24th, but now seems to have fallen in to a black hole.
What are my options here assuming Australia post cant find/recover my phone?
Does Samsung still owe me a phone? am I (profanity) out of luck? Has anyone had to deal with this before?