So there were some purchases made in my Amazon account which was not done by me. This is the 2nd time this has happened.
I have a 2 step verification which sends me a code to my phone when ever I log in. There is no other way of logging without the SMS code on the phone.
In the last 2 days exactly after 1am 3 purchases were made for computer parts from same 3rd party seller. After the purchase the orders were archived so I wouldn't get any notifications about it. The only way I found out about these purchases were once I check my bank statement.
The weird part about theses purchases were it was getting sent to my address.
I spoke to Amazon to cancel the orders. As this was 3rd party Amazon send a message to get the orders cancelled. Amazon assured orders will be cancelled as it was not dispatched. The seller ignored the message and charged me for the product and then dispatched it. When questioned he mentioned he never got the message. I can see the cancellation request in my amazon account so he was lying. Amazon mentioned once the order is reaches the delivery date only then I can get a refund which can take up to 2 months.
The 3rd party seller has been with Amazon for only 3 days which seem odd.
So the question is how can someone use my account if I never got an SMS request code for login? I only use my phone to make purchases for Amazon and checked my all my other devices (PC Laptop and Tablet) to make sure that I was not logged in on those.
Could the 3rd party seller be doing this?
Has anyone else had the same experience?