We had a storm water pipe that was blocked, and got a quote to get the pipe replaced.
Quote says " … carry out excavation of the storm-water line and install new storm-water line …"
Once they started to dig, the existing storm-water pipe veered off to the right, and was not needed to be excavated: The worker had to remove the existing pipe only for 1/2 of the length and the other 1/2 to only dig a trench for the new pipe.
Is it reasonable to request a reduction on the final bill?
The bill did not show working hours or material, is it reasonable to have a more detailed bill ? ( Hours worked / rate and material ) ?
Update: Received "Itemized" invoice where Labor xxxx, material xxxx and they "discounted" an excavator they never used. Invoice reduced by about 10%