I'm moving into a new property and I decided to sign up for the $99 nbn internet plan fro ABB (my first month is free yay!) and when I signed up, I chose to just buy a used modem. I've been using mobile broadband so I'm not well versed with NBN and connection but I took my chance doing some reading on it. I bought a Telstra Smart Modem Gen 2 off FB marketplace and I would have thought the installation would be straightforward but it doesn't look like it is.
ABB says I need a FTTP hardware modem ready so I'm certain this Telstra modem would do the trick. I tried connecting the modem, resetting, typing the IP address but still did not manage to connect. I have also tried calling ABB and they were good but I'll have to try calling again tomorrow because they wanted me to take my modem next to the installed NBN connection box in the carport and it had only 1 powerpoint and I didn;t have any extension cable with me.
So anyway - are there any tips or tricks how to get this working? Thanks