Does Warranty Period Factor into Your Purchases?

I'm moving houses and looking at different appliances. The most important factor for me is durability because I don't want to deal with the hassle of things breaking down.

i.e. I'm considering buying a Hoover washing machine just for the fact that it comes with 5 year warranty (2 years standard + 3 years with registration).

Does anyone else take into consideration the warranty period or do you simply follow reviews and whichever appliance is most popular?

Comments

  • +1

    Less warranty, because warranty is only as good as redemption and more reviews from people who use them. Thats why I went with miele a decade back. Dyson bagless vacuums looked nice initially but too many shady/bad reviews on them after a few years.

    Some things I just get the cheaper option because getting the best/longest lasting is way more than its worth such as bidets, which is still a mixed bag, but better than spending $1000+ on something I dont end up liking.

  • +2

    Depends on the value of the appliance and other factors; warranty is one of those in the mix.

  • I check online reviews first, then Google for best price, then check goods in B&M store if possible before buying.

    Warranty is a minor consideration as ACL trumps manufacturers warranty anyway.

    • +1

      Agreed that ACL trumps it but I just don't want the headache of dealing with it or fighting it in the first place.

  • +1

    Sometimes I do, but I look into:

    • How good are the company with warranty, some have many years but then you find out its arduous trying to get them to comply, and when they do it comes with terms that can get worrisome like "warranty only covers x or y, if your fault is z you'll be billed abc for postage/time", or you'll lose out your equipment for 6 months.
    • Price is important to me also, depending on the product I might want to say pay $2,000 and replace it in 4 years time instead of a product at $4,000 and replace at 7 years when I know in 4/5 years time the product will likely be old/obsolete anyway.
    • I'd also consider quality over warranty, so I'd be okay with less warranty if I felt the company/quality was better
    • I also don't buy third party warranty from stores, it might be Harvey Norman warranty but then I find out its some weird third party with a bunch of extra T&Cs that I don't have time to read in store.
  • Read the fineprint of what the warranty actually covers. A lot of whitegoods cover parts, not labour for motors/inverters at 10 years or so. The rest of the appliance is 1-3 years ish

  • +1

    Yep, 100%.
    It's not my final decision factor. However, if I'm looking to justify the extra spend on something.

    E.g. and to over simplify.

    $1000 appliance with a 1yr warranty
    Vs
    $3000 with 3 yr and a heap of extra features, then… I'll take the $3000 on account of $3000 / 3yr = $1000.
    In turn, more for the same… or less, as a result of less time spent shagging around with a potential replacement each year. (Or more likely to be $2500 / 3 = $833/yr which would be more for less).

    Sure, there is an argument for the $1000 unit lasting beyond the 1yr, but the extra warranty is like an insurance policy in my mind. So makes sense.

  • Yes.

  • It does, but I also tend to research products i buy and make sure that i probably won't need to use the warranty. It wouldn't make me buy a product i thought was of lower quality unless there were other factors involved or if i just didn't care if the item lasted long.

    how the warranties would be handled would be another thing i'd watch out for as the warranty is useless if they don't repair or replace it properly.

  • Yup, also jb hifi extended warranties don't seem to break the bank either

    • +1

      Have you ever used one? ‘Extended warranty’ are more like an insurance policy and are probably covered by Australian consumer guarantee anyway. The product must be ‘warrantied’ for a reasonable period of time. IMO any ‘reasonable period of time’ would be as long as any extended warranty anyway.

      • Yeah, three years warranty as opposed to 1 on a Nintendo switch for joycon drift

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